Faruk Busari

Telesales Team Lead at BlueRidge Micro Finance Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG

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5.0

/5.0
/ Based on 2 ratings
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Faith Onayo

I highly recommend Mr Faruk..He is hardworking, he has a great leadership skills, problem solving skills, always calm even when he is very stressed and he is highly devoted to his work.

Oluwasegun Akinola

I highly recommend him as he is always in a calm and collected state of mind which is very instrumental to his continuous and consistent productivity.

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Credentials

  • Financial Modeling & Valuation Analyst (FMVA)®
    Corporate Finance Institute® (CFI)
    Nov, 2022
    - Nov, 2024
  • Accounting Fundamentals
    Corporate Finance Institute® (CFI)
    Oct, 2022
    - Nov, 2024
  • Corporate Finance Fundamentals
    Corporate Finance Institute® (CFI)
    Oct, 2022
    - Nov, 2024
  • Excel Fundamentals – Formulas for Finance
    Corporate Finance Institute® (CFI)
    Oct, 2022
    - Nov, 2024
  • Math for Corporate Finance
    Corporate Finance Institute® (CFI)
    Oct, 2022
    - Nov, 2024
  • Reading Financial Statements
    Corporate Finance Institute® (CFI)
    Oct, 2022
    - Nov, 2024
  • Professional Ethics
    Corporate Finance Institute® (CFI)
    Sep, 2022
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    May, 2022
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn Learning ⋅ Course Certificate
    Jun, 2021
    - Nov, 2024
  • Soft Skills Training
    Jobberman Nigeria
    Jul, 2020
    - Nov, 2024
  • The Fundamentals of Digital Marketing
    Google Digital Skills For Africa
    Jun, 2018
    - Nov, 2024
  • Graduate
    Nigerian Institute of Mangement (NIM)
    May, 2018
    - Nov, 2024

Experience

  • BlueRidge Micro Finance Bank
    • Nigeria
    • Financial Services
    • 100 - 200 Employee
    • Telesales Team Lead
      • Jul 2021 - Present

      Facilitate direct sales by instructing team members to inform existing customers about new product information. Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results. Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously. Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills. Prepare and deliver telesales reports to management, develop strategic telesales plans to expand customer base. Show less

  • OPay
    • Nigeria
    • Financial Services
    • 700 & Above Employee
    • Collections Team Lead
      • Feb 2020 - Dec 2021

      Train collection specialists encompassing collection techniques and appropriate corporate procedures related to this discipline.Update account status records and investigate historical data for debts and bills.Contact clients and communicate deadlines to encourage timely payments.Process payments for refunds and resolve billing issues.Prepare varieties of different written communications, reports and documents on collection activities to ensure smooth operations.Identify customer credit issues, analyzed information and provide solutions to problems.Create spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.Manage and collect past due accounts that required daily interaction with sales personnel, customer service, and accounts receivable. Show less

    • Loan Credit Examiner
      • Dec 2019 - Feb 2020

      Assessed and made decisions about customer credit applications using different criteria including the purpose of application, credit viability, customer payment history and customer credit-worthiness.Offered friendly and efficient service to all customers, handling challenging situations with ease.Participated in team-building activities to enhance working relationships.

  • ConSol Limited
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Contact Center Agent
      • Apr 2019 - Dec 2019

      Achieved target by collecting overdue loans and acting as a liaison between creditors and customers. Ensured resolution of delinquent accounts. Handled calls to interact with debtors to track outstanding debts. Persistently reached out to customers with extremely overdue payments to recover lost revenue. Achieved target by collecting overdue loans and acting as a liaison between creditors and customers. Ensured resolution of delinquent accounts. Handled calls to interact with debtors to track outstanding debts. Persistently reached out to customers with extremely overdue payments to recover lost revenue.

  • National Youth Service Corps
    • 700 & Above Employee
    • Mathematics Teacher
      • May 2017 - Jun 2018

      Organized counselling sessions with students to build self-confidence Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs. Assessed student learning progress and comprehension with routine tests and standardized examinations. Planned and implemented integrated lessons to impact knowledge. Organized counselling sessions with students to build self-confidence Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs. Assessed student learning progress and comprehension with routine tests and standardized examinations. Planned and implemented integrated lessons to impact knowledge.

  • Olabisi Onabanjo University(O.O.U)
    • Nigeria
    • Education Management
    • 200 - 300 Employee
    • Store Officer and Clerical Assistant
      • Jun 2016 - Nov 2016

      Maintained records of material flow, compiling and organizing related data. Restocked supplies and placed purchase orders to maintain adequate stock levels. Maintained organized files and stocked supplies to support team needs and maximize performance. Sorted and distributed office mail and recorded incoming shipments for corporate records. Issued local vouchers and receipts. Maintained records of material flow, compiling and organizing related data. Restocked supplies and placed purchase orders to maintain adequate stock levels. Maintained organized files and stocked supplies to support team needs and maximize performance. Sorted and distributed office mail and recorded incoming shipments for corporate records. Issued local vouchers and receipts.

  • Premier Lotto
    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Sales Agent
      • Sep 2009 - Dec 2012

      Recorded daily financial transactions for tranquil documentation. Collected cash from other sub-agents and remitted to branch office. Conducted regular feedback research and made reports to Headquarters. Recorded daily financial transactions for tranquil documentation. Collected cash from other sub-agents and remitted to branch office. Conducted regular feedback research and made reports to Headquarters.

Education

  • Olabisi Onabanjo University(O.O.U)
    Bachelor of Education - B.Ed, Business Education
    2012 - 2016

Community

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