Experience

Hifa Petrol d.o.o.

• Bosnia and Herzegovina
• Oil and Gas
• 1 - 100 Employee

• Account Manager

  • Mar 2021 - Present

  • Building long-term relationships with customers and business partners through the negotiating and maintaning process • Developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors • Ensuring the timely and successful delivery of company's solutions according to customer needs and objectives • Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders • Forecastung and tracking KPI's • Monitoring and exploring the national and international market in order to recognizing pottential opportunities to add value to job accomplishments • Keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Comunicating with the Retail team on daily basis in order to monitoring and analyzing customer's usage of company's product onboard and integrate new clients and developing existing client relationships • Being in charge of liaising between the customer and internal teams Show less


Deloitte
• Business Consulting and Services
• 700 & Above Employee
• Project Specialist

  • Feb 2020 - Feb 2021