Experience

Think Communications Inc.
• United States
• Advertising Services
• 1 - 100 Employee
• System Administrator

  • May 2021 - Present


Frontier Solutions Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Account Manager

  • Jan 2020 - Feb 2021

  As a Technical Account Manager I will be working closely with office administrators as well as IT committees to ensure better service for clients. I will work towards utilizing the tools and services that clients have access to. A major part of this will be regularly visiting clients to give that special in person treatment. Some of my responsibilities as a TAM are:-Engage with customer support and ensure client satisfaction and strength ties with customers-Provide developers with customers’ feedback to help identify potential new features or products-Report on product performance-Identify solutions to reduce support costs-Analyze customers’ needs and suggest upgrades or additional features to meet their requirements-Establish best practices-Travel to visit customers Show less

• IT Technical Support Specialist

  • Apr 2018 - Jan 2020



Rezaei Photography

• Freelance Photographer

  • 2011 - Mar 2019

  I do many different types of photography projects. Some includes: Construction sites, real-states, public events, weddings, concerts and many other types. I do many different types of photography projects. Some includes: Construction sites, real-states, public events, weddings, concerts and many other types.



JUSU Bar

• Food and Beverage Services
• 1 - 100 Employee

• Distribution

  • Jun 2015 - Apr 2018

  Multitask and deliver orders in an efficient and timely manner. Handle customer problems in a pleasant manner. Managed drivers to make sure the deliveries are done in a timely manner. Interviewed and trained new drivers. Multitask and deliver orders in an efficient and timely manner. Handle customer problems in a pleasant manner. Managed drivers to make sure the deliveries are done in a timely manner. Interviewed and trained new drivers.



Apadana Computers

• IT Technician

  • Sep 2008 - Sep 2010

  Provided computer help desk support on hardware/software to end-users. Documented help desk tickets/resolutions. Installed Operating Systems Performed set-up, breakdown, and transport of agency equipment on an as-needed basis. Assembly of computers. Provided virus removals and troubleshooting. Provided computer help desk support on hardware/software to end-users. Documented help desk tickets/resolutions. Installed Operating Systems Performed set-up, breakdown, and transport of agency equipment on an as-needed basis. Assembly of computers. Provided virus removals and troubleshooting.