People & Sustainability Manager

• Jun 2023 - Present

HR MEA

• Oct 2015 - Jan 2023

At Monjasa, I was part of the team that ensures a strong HR operational backbone within the Middle East & Africa entities, building relationships with key stakeholders. Some of the tasks I worked on were: •HR Legal tasks, including creating contracts, amendments, etc. and go-to person for daily HR Legal matters •Being the focal point between local entities and Danish head office Group HR •Responsible for visa related processes, specializing in UAE visas and work permits •Various parts of the employee cycle (onboarding, promotion, relocation, offboarding) •Maintaining and updating employee records and files, including absence records •Developing bespoke e-learning modules for different departments, working with the global L&D team •Arranging local L&D workshops and courses •Ensuring business-optimal employee relations for the MEA offices Show less

Learning and Development Officer

• May 2015 - Sep 2015

• Constructed an Onboarding plan for the Retail Fashion division, a Probationary Review system and a Mentoring programme. • Developed a blended-learning Management and Leadership training programme. • Delivered brand and customer service training to new as well as senior staff, and provided in-store support and analysis post-training; delivered Induction training to new joiners. • Developed, delivered and amended training modules, material and evaluations. • Constructed an Onboarding plan for the Retail Fashion division, a Probationary Review system and a Mentoring programme. • Developed a blended-learning Management and Leadership training programme. • Delivered brand and customer service training to new as well as senior staff, and provided in-store support and analysis post-training; delivered Induction training to new joiners. • Developed, delivered and amended training modules, material and evaluations.

Communications and Outreach Officer

• Apr 2014 - Jan 2015

Trainer (L&D)

• Dec 2012 - Mar 2014

• Delivered Specialist Training- Rules and Procedures to employees in the UAE, Malaysia, and Singapore. • Participated in the Normalization meeting held in Portugal to standardize procedures, training and evaluations across operations. • Delivered Induction training to new joiners in the UAE as well as Malaysia. • Scheduled the training sessions, booking and notifying all relevant parties. • Assisted in preparations for all the training programs run by the company throughout the year. • Ensured training course set-up and clear-up: ensured all training rooms and venues, equipment, catering arrangements, and other requirements were booked or canceled in advance; printed training support materials and handouts, and assisted with the creation or formatting of these where relevant; sent out course evaluation following training programs and compiled and communicated feedback to the HR department. • Planned and ensured compliance with the training schedule throughout the year. • Revised and amended training content as requested. • Provided general administrative assistance and support to the HR department. Show less

Intern; Temporary PR Associate

• Oct 2012 - Dec 2012

• Researched and worked on press releases and features that reflected key messages and benefits. • Assisted in the collation of coverage and the preparation of media coverage reports. • Researched various topics for Corporate and Consumer accounts. • Monitored social media. • Researched and worked on press releases and features that reflected key messages and benefits. • Assisted in the collation of coverage and the preparation of media coverage reports. • Researched various topics for Corporate and Consumer accounts. • Monitored social media.

Staff Reporter

• Jun 2012 - Aug 2012

• Fulfilled multifaceted duties that included proof reading, editing, media relations and preparations for a book launch. • Reviewed and researched products and services and wrote articles on lifestyle and the community, while working with tight deadlines. • Followed up leads for potential new stories and decided on the content for stories. • Sourced and interviewed professionals and anyone directly involved in a story for facts and opinions. • Conducted interviews in person and over the phone. • Involved in picture selection and the layout design of a page. Show less

Centre Manager

• Oct 2009 - Apr 2012

• Supervised operations in all branches across the state. • Handled scheduling, resource allocation and monitored employees’ performances within the organization. • Designed and developed components of the Verbal Ability course, used by MBA aspirants when preparing for national and international MBA entrance exams. • Counselled and enrolled new joinees to the MBA-exam training program. • Was in charge of social media for the franchise. • Supervised operations in all branches across the state. • Handled scheduling, resource allocation and monitored employees’ performances within the organization. • Designed and developed components of the Verbal Ability course, used by MBA aspirants when preparing for national and international MBA entrance exams. • Counselled and enrolled new joinees to the MBA-exam training program. • Was in charge of social media for the franchise.

Copyeditor

• Aug 2010 - Nov 2010

• Handled copywriting and proof reading requirements for the Dubai-based fortnightly magazine. • Assisted and provided advice to the editor on articles and editorial plans. • Handled copywriting and proof reading requirements for the Dubai-based fortnightly magazine. • Assisted and provided advice to the editor on articles and editorial plans.

Teacher

• Feb 2009 - Apr 2009

• Instructed classes V to X, in Geography, English, Religion and Value Education. • Set Exam papers for std. IX and std. V for the final examinations and supervised examination halls. • Marked the students on their performance in class, assignments, oral examinations, books and behavior in the classroom for the internal assessment component. • Organized, provided guidance and training to students and took active part in items held at different school functions. • Instructed classes V to X, in Geography, English, Religion and Value Education. • Set Exam papers for std. IX and std. V for the final examinations and supervised examination halls. • Marked the students on their performance in class, assignments, oral examinations, books and behavior in the classroom for the internal assessment component. • Organized, provided guidance and training to students and took active part in items held at different school functions.