Director Of Operations

• Jan 2021 - Present

Senior Operations Manager

• Apr 2019 - Jan 2021

Develop and implement strategies for achieving operational targets.• Monitor company personnel to ensure they perform their duties in a timely andeffective manner.• Design operational management systems, procedures, and best practices toguarantee the efficiency of an organization’s operations.• Performing duties by conducting research to discover operational solutions vital toimproving general staff productivity.• Integral Part of the team responsible for the interviewing, hiring, and training ofcompany human resources.• Their role also involves ensuring quality control and monitoring production keyperformance indicators.• Usually, collaborates with support service departmental heads to ensure availabilityof tools necessary for maximizing output.• Ensure standard procedures and legal formalities are complied with when using theservices of third party agencies or contractors.• Oversee the implementation of field best practices to ensure an efficient supplychain.• As part of their responsibilities, Keen to Establishing good customer relationship byassisting field personnel in avoiding obstacles associated with operational policiesand procedures.• Prepare and oversee the management and allocation of operations project invoicing.• Entails liaising with the safety department to ensure the work environment is safe for employees.• Continuously monitors customer satisfaction level to make sure company operationsmeet client requirements.• Plan and organize training programs for company staff to enhance their jobknowledge and skill. Show less

District Manager

• May 2018 - Mar 2019

• Daily coorindation with STC district managers for smooth delivery of the project.• Daily, weekly, and monthly project progress meeting with stc district and regional management.• Internal progress review and issue-resolving meetings with the higher management of the company • Project mobilization, resource hiring and to arrange the required training for staff. • Regional warehouse, tools, and consumable management.

Operations Manager

• May 2017 - May 2018

• Overseeing inside and outside plant (ISP & OSP) Installation and repair for STC network in Riyadh with predefined SLA, KPIs, and quality standards of STC. • KPI and SLA reporting to STC • Technical support to field teams both in ISP and OSP Operations and maintenance. • Work as Consultant with STC for installation procedure of newly designed Fiber optic closure by Canovate and Tyco. • Overseeing inside and outside plant (ISP & OSP) Installation and repair for STC network in Riyadh with predefined SLA, KPIs, and quality standards of STC. • KPI and SLA reporting to STC • Technical support to field teams both in ISP and OSP Operations and maintenance. • Work as Consultant with STC for installation procedure of newly designed Fiber optic closure by Canovate and Tyco.

Project Lead

• Nov 2015 - Apr 2017

• Document user support activity, such as system problems, corrective actions, resolution status and complicated equipment installations. • Inspect sites to determine physical configuration, such as device locations conduit pathways. • Provide user support by diagnosing network and device problems and implementing technical or procedural solutions. • Implement or perform preventive maintenance, backup, or recovery procedures. • Work with personnel and facilities management staff and install, remove, or relocate user connectivity equipment and device. • Splice fibers, using fusion splicing or other techniques. • Identify the causes of networking problems, using diagnostic software and equipment. • Create or update technical documentation for network installation or changes to existing installations. Show less

Military Engineers Administration

• May 2013 - Oct 2015

• Managed a team of two semi-officers and minimum thirty soldiers and more than one hundred and fifty civilian workers. • Responsible for managing maintenance and quality control and production. • Evaluated individual work performance. • Managed a team of two semi-officers and minimum thirty soldiers and more than one hundred and fifty civilian workers. • Responsible for managing maintenance and quality control and production. • Evaluated individual work performance.