Experience

ExecuTech Strategic Consulting, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Cross Domain Solutions Analyst - CDTAB Secretariat

  • Sep 2011 - Present



STG Inc.

• IT Services and IT Consulting
• 500 - 600 Employee

• Network Administrator - Senior

  • Apr 2010 - Jan 2011

  Maintained NETCOM servers across NIPR and SIPR networks. Ran vulnerability scans on NIPR servers using Retina scanner and applied necessary patches in accordance with Army IAVMs. Monitored server status using Solarwinds Orion web interface. Backed up and restored SQL databases in production environments. Purged hard drives using UPT in accordance with Army regulations. Created accounts for external Sharepoint users. Tasked with identifying elevated privileges in Active Directory. Imaged laptop kiosks in support of mission critical presentations and conferences. Worked on high-visibility projects in close contact with high-ranking officers. Show less

• Systems Analyst - Intermediate

  • Aug 2008 - Apr 2010

  Managed and maintained several database servers for military bases around the world through remote desktop connections. Executed imports/exports and backups of critical databases. Inspected primary servers and report servers daily using Putty system and Oracle Enterprise Manager console. Worked in secure facility with classified information requiring Secret or higher clearance level. Performed troubleshooting to users of ISM military web application and acted as a point of contact for change requests and system errors through BMC Remedy console. Oversaw projects for team as Alternate Team Lead. Verified format and completion of problem tickets for team as Problem Manager. Show less



Hood College

• United States
• Higher Education
• 300 - 400 Employee

• Campus Safety Officer

  • Oct 2007 - May 2008

  Maintained automated scheduler for electronic door locks, performed batch operations for ID/door access, and tasked with updating and synchronizing ID card database. Utilized Entrapass Workstation, Guardcard, and Report Exec reporting software, along with Microsoft Office software and e-mail. Operated a multi-line phone system, fax machine, and copier. Patrolled campus on foot and in security vehicle, secured buildings, and maintained order on school grounds. First responder for fire alarms and medical emergencies. Investigated policy violations and student complaints. Handled cash and check deposits up to $200,000. Show less



Game Daze

• Assistant Manager

  • Sep 2006 - Jul 2007

  Supervised up to 3 persons on a daily basis in a store with $440,000 in average annual sales. Managed inventory and tracked supplies using Keystroke Classic software. Coordinated stock transfers via e-mail and fax. Responsible for customer service, sales and inventory. Handled cash, credit, & check transactions. Assisted in hiring decisions and employee training. Supervised up to 3 persons on a daily basis in a store with $440,000 in average annual sales. Managed inventory and tracked supplies using Keystroke Classic software. Coordinated stock transfers via e-mail and fax. Responsible for customer service, sales and inventory. Handled cash, credit, & check transactions. Assisted in hiring decisions and employee training.



Aegis Communications Group

• Order Entry Specialist

  • Jun 2005 - Aug 2005

  Performed data entry tasks and converted customer requests into work orders. Worked with various computer systems simultaneously, including Legacy, Triumph, Explorer, and Microsoft Outlook. Selected to review and correct processing errors made by other team members. Performed data entry tasks and converted customer requests into work orders. Worked with various computer systems simultaneously, including Legacy, Triumph, Explorer, and Microsoft Outlook. Selected to review and correct processing errors made by other team members.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Unit Supply Specialist

  • Apr 2004 - Jun 2004

  Answered phones, filed paperwork and performed other administrative tasks. Organized barracks. Honorable Discharge. Answered phones, filed paperwork and performed other administrative tasks. Organized barracks. Honorable Discharge.



Aegis Communications Group

• Customer Service Representative

  • Nov 2003 - Apr 2004

  Performed data entry tasks. Assisted customers with inquiries, setup new accounts, and performed maintenance on accounts. Worked with multi-line phone system and numerous computer systems simultaneously, including Legacy, Triumph, Outlook, Internet Explorer, and IVR indentification system. Certified in Telecommunications Performed data entry tasks. Assisted customers with inquiries, setup new accounts, and performed maintenance on accounts. Worked with multi-line phone system and numerous computer systems simultaneously, including Legacy, Triumph, Outlook, Internet Explorer, and IVR indentification system. Certified in Telecommunications



Target

• United States
• Retail
• 700 & Above Employee

• Logistics Team Member

  • Sep 1999 - Nov 2003

  Maintained stockroom, organized inventory, and assisted in re-stocking. Provided customer service, handled cash & credit transactions. Maintained stockroom, organized inventory, and assisted in re-stocking. Provided customer service, handled cash & credit transactions.