Junior Software Developer

• Mar 2023 - Present

Information Technology Executive

• Jul 2022 - Mar 2023

- Introduced new methods, practices and systems to reduce turnaround time. - Handled company's IT infrastructure to ensure everything meet the business expectations. - Monitoring and maintaining IT assets on daily basis to enhance the productivity of the organization. - Determined best methods for IT to support key business objectives. - Proofread technical and creative outputs and deliverables for adherence to quality standards. - Resolved work-flow issues to optimize team productivity and improve delivery times. Show less

Junior Associate Data Management

• Jul 2021 - Jul 2022

- Gathering and analyzing data, preparing reports, and update the production throughout the reporting process. - Communicate with the United kingdom country teams regarding the production updates and team decisions to achieve production quality & quantity. - Ensuring data entry and customs specifications and requirements are met with the required productivity and quality levels. - Completed training related to Data Protection, Data Privacy Policy, Anti Corruption, Information Security Awareness, GoGreen Specialist Foundation, Communication & Storytelling and DHL Data Science exposure. Show less

Information Technology Support Technician

• Aug 2020 - Jan 2021

- Handled support tickets with software and hardware customer, evaluated, determined root cause , collaborated with technical support to ensure 100% problem resolution. - Diagnosed successfully and resolved hardware and software issues on user IT equipment. - Handled support tickets with software and hardware customer, evaluated, determined root cause , collaborated with technical support to ensure 100% problem resolution. - Diagnosed successfully and resolved hardware and software issues on user IT equipment.

Support Technician

• Jul 2016 - Sep 2016

-Installed and maintained hardware and software component stations and IT equipment. -Configured network both ethernet and WI-FI 100%successfully. -Consulted and translated actual databases into new platforms as well backing up data during the process. -Installed and maintained hardware and software component stations and IT equipment. -Configured network both ethernet and WI-FI 100%successfully. -Consulted and translated actual databases into new platforms as well backing up data during the process.