Faris Alqahtani
Information Technology Support Technician at Ebttikar Technology Company- Claim this Profile
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Arabic Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Executive Assistant Series - Practice Microsoft Office Skills
Doroob دروبJan, 2022- Nov, 2024 -
Microsoft Word
Doroob دروبJan, 2022- Nov, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
Cisco Networking AcademyDec, 2020- Nov, 2024 -
Technician
Saudi Council of EngineersNov, 2022- Nov, 2024
Experience
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Ebttikar Technology Company
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Saudi Arabia
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IT Services and IT Consulting
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400 - 500 Employee
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Information Technology Support Technician
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Nov 2022 - Present
- Monitor and maintain computer systems and networks. - Arrange maintenance sessions to discover and remedy inefficiencies. - Prepare reference material for users by drafting operation instructions. - Resolve technical issues promptly using available resources within the company. - Offer timely technical support and teach users how to utilize computers correctly. - Perform hardware and software installations, configurations, and updates as needed. - Monitor and maintain computer systems and networks. - Arrange maintenance sessions to discover and remedy inefficiencies. - Prepare reference material for users by drafting operation instructions. - Resolve technical issues promptly using available resources within the company. - Offer timely technical support and teach users how to utilize computers correctly. - Perform hardware and software installations, configurations, and updates as needed.
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NWC
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Saudi Arabia
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Utilities
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700 & Above Employee
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Information Technology Support Technician
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Nov 2022 - Present
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Education
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2019 - 2021
Technical and Vocational Training Corporation
Diploma, Technical Support -
2016 - 2019
Technical and Vocational Training Corporation
Diploma, Programming and Computer Science
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