Farid Opere-Toyin

IT Support Specialist at URI Foundation & Alumni Engagement
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Contact Information
us****@****om
(386) 825-5501
Location
Pawtucket, Rhode Island, United States, US
Languages
  • Yoruba Native or bilingual proficiency

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Credentials

  • Introduction to Cybersecurity
    Cisco
    Jul, 2022
    - Oct, 2024

Experience

  • URI Foundation & Alumni Engagement
    • United States
    • Fundraising
    • 1 - 100 Employee
    • IT Support Specialist
      • Aug 2022 - Present

      - Responsible for providing endpoint and system support to a team of on-site and remote staff members. Serving as the liaison between URIFAE, URI ITS, and other parties to ensure that the backup, server, and cybersecurity needs of URIFAE are being met. - Primary functions include ensuring that URIFAE IT devices are properly configured, maintained, and patched (including anti-virus and vulnerability management software). > Troubleshooting IT hardware and software issues for staff as needed. Assisting with the support and maintenance of servers used for URIFAE processing > Ensuring system backups are successfully implemented to support URIFAE operations. > Evaluate and improve existing processes, design new processes, and implement new product or information system/security infrastructural changes. - Manage and maintain the hardware, software, network, and printing needs of URIFAE staff, including support for virtual meetings, hybrid work environment, and remote access needs. Making recommendations, as needed, to ensure technology is current and effective to meet day-to-day needs of URIFAE staff. Make budget requests to support needs. Provide timely assessments and response to URIFAE staff for urgent needs to ensure continued operations. - Work with the University to manage testing for Absolute, Qualys, and Cylance deployments to support URIFAE needs. Manage the domain and active directory environments associated with URIFAE operations to provide seamless authentication for URIFAE staff which includes group policy and software deployment. - Monitor the information technology needs for URIFAE, make appropriate recommendations to introduce new technology, and assist in implementing solutions to ensure effective URIFAE operations. Show less

  • Boys & Girls Clubs of America
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Assistant Program Manager
      • Oct 2018 - Present

      - Helped design curriculum engaging students learning at different levels in terms of age, academic achievement and literacy. - Aided in designing classes to encourage students to work alone and collaboratively emphasizing the importance of both hard technical skill and soft social skill achievement. -Created opportunities for experienced students to mentor and teach less experienced students. - Helped design curriculum engaging students learning at different levels in terms of age, academic achievement and literacy. - Aided in designing classes to encourage students to work alone and collaboratively emphasizing the importance of both hard technical skill and soft social skill achievement. -Created opportunities for experienced students to mentor and teach less experienced students.

  • Self-employed
    • Real Estate
    • 1 - 100 Employee
    • Private Tutor
      • Oct 2016 - Present

      - Tutored high school students on core mathematical subjects including: Algebra, Geometry, Pre-calculus, and Calculus I - Tutored high school students on core mathematical subjects including: Algebra, Geometry, Pre-calculus, and Calculus I

  • University of Rhode Island
    • Higher Education
    • 700 & Above Employee
    • Information Technology Team Lead
      • Nov 2021 - May 2022

      - Work with a team of consultants to ensure positive customer service. - Ensuring a productive environment by delegating various tasks between myself and consultants- Given administrator permissions on softwares such as Azure, Clearpass, Roaming Admin, and Office 365

    • Information Technology Consultant
      • Mar 2019 - May 2022

      - Assist student body and faculty with technical support related problems- Port Technician, which consists of rewiring and re-terminating ethernet/coax ports and access points through campus.- Patching network switches in academic buildings which activates wired ethernet access in all offices and classrooms- Diagnose and perform troubleshooting steps on any user’s software related issues such as; Microsoft Office, Web Browsers, Photoshop, Examsoft, Cylance and Cisco Applications. - Maintenance of all campus based credentials. E-campus, Sakai, WordPress, University Emails and Active Directory.- Assist all users’ campus directory requests via telephone or virtually. Show less

    • RamTech Service Consultant
      • Mar 2019 - Sep 2019

      - Repaired customer’s hardware or software issues laptops and desktops- Provided customer service which included IT knowledge for customer’s inquiries. - Documented incoming stock orders, parts, and repairs.

Education

  • University of Rhode Island
    Bachelor of Arts - BA, Computer Science
    2018 - 2022

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