Faridah Ziyad

IT User Support at Seamless X Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT User Support
      • Jan 2022 - Present

      • Assists client day-to-day functionality and efficiency • Configures, installs and maintains complex software systems • Identifies, manage and resolve issues in a timely manner • Responds to customer requests effectively and communicates with them to address issues • To update the user information in an organizational system • To update the user access for given IT applications for new and current employees • Assists client day-to-day functionality and efficiency • Configures, installs and maintains complex software systems • Identifies, manage and resolve issues in a timely manner • Responds to customer requests effectively and communicates with them to address issues • To update the user information in an organizational system • To update the user access for given IT applications for new and current employees

    • Tour Executive
      • Mar 2018 - Dec 2021

      • Being a tour leader for an academic and non-academic group around the world• Had travel to various country – United Kingdom, France, Netherlands, Portugal, Spain, China,Thailand, Vietnam, Indonesia, India with the group• Had assist corporate clients for travelling and paperwork – UiTM, Politeknik, DBKL, Polis DirajaMalaysia, Jabatan Mufti Negeri Selangor,Jabatan Perbendaharaan Negeri Selangor• Develop a product for inbound and outbound• Ensure that the product meets the clients need Show less

    • Account Executive
      • Apr 2016 - Feb 2018

      • Handling full set of accounts and perform month end closing in atimely manner• Prepare bank reconciliation and monitor daily bank balances• Prepare monthly management reports and other accountsrelated matters• Assist in audit and tax preparation• Handling audit queries, fact checks and resolving discrepancies.• Prepare payslip and make sure EPF & SOCSO contribution in atimely manner• Ensure proper maintenance of documentation and filing tosupport all accounting entries• Performing day to day accounting operations• Undertake any other ad-hoc accounting assignment Show less

    • Internship Trainee
      • Feb 2015 - Jul 2015

      As part of accounting department team. • Exposed to prepare monthly closing report and finalized the report. • Assisted the staff in completing the task • Process claim and payment through SAP system • Check with the supplier the SOA to cross check the outstanding payment as to reduce the liability of the company As part of accounting department team. • Exposed to prepare monthly closing report and finalized the report. • Assisted the staff in completing the task • Process claim and payment through SAP system • Check with the supplier the SOA to cross check the outstanding payment as to reduce the liability of the company

Education

  • Universiti Teknologi MARA
    Bachelor's degree, Accounting
    2013 - 2016
  • Universiti Teknologi MARA
    Higher National Diploma, Accounting
    2010 - 2013

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