Farida Kapasi

Sr Executive Warehouse Management at Ergode IT Services Pvt Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Thane, Maharashtra, India, IN

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Experience

    • United States
    • Retail
    • 500 - 600 Employee
    • Sr Executive Warehouse Management
      • Aug 2018 - Present

      - Generate the packing list through SAP according the approved packing plan being dispatched to field force. - Distribute the packing list to workers and make sure the packing done within a timeline. - Preparation of TM label for dispatch, and make sure labeling done without any error. - Train and mentor team of pickers/packers to effectively manage full functionality of dispatching tools. - Take a follow up and resolve the dispatch discrepancy with help of logistic coordinator. - Take weekly cycle count of running items and monthly physical verification against book inventory. - Make sure no any consignment leave without GRN in warehouse, take a daily follow-up with security for the pending GRN. - To make sure the physical dispatch should be done as per dispatch plan - Created listings are needed; ensured products are accurately priced, photographed and described. - Monitored and optimize live listings and make suggestions to improve listing performance and health. - Addressed and resolved customer product complaints empathetically and professionally. - My tasked included retrieving returned merchandise, evaluating the returned items, crediting or resolving the customer account and processing the return item back to the warehouse. - Advise managers on organization policy matters and recommend needed changes. - Conduct orientations to foster positive attitude toward organizational objective. - Identify staff vacancies and recruit, interview, and select applicants. Show less

  • Insasta Eterprises
    • Mumbai Area, India
    • Sr. Executive (E-Commerce)
      • Dec 2016 - Aug 2018

      - Working in a capacity of Sr. Executive - Responsible for Cataloging on Marketplace like Amazon, Flipkart, Snapdeal, shopclues, eBay, FBA etch - Responsible for timely dispatch, and maintaned SLA - Independently manage end to end operation. - Good knowledge of e commerce vendor cycle - Working in a capacity of Sr. Executive - Responsible for Cataloging on Marketplace like Amazon, Flipkart, Snapdeal, shopclues, eBay, FBA etch - Responsible for timely dispatch, and maintaned SLA - Independently manage end to end operation. - Good knowledge of e commerce vendor cycle

    • India
    • Retail
    • 1 - 100 Employee
    • E-Commerce Executive
      • Mar 2015 - Nov 2016

      - Joined as Customer Service Executive and promoted as warehouse manager within 6 months - Responsible for email responses, Web chat and Calls. - Managed Marketplaces product listing like Ebay.in, Amazon.in, Sanapdeal, Flipkart, Shopclues and inhouse website. - In warehouse management role was responsible for complete supply chain management. - Inward outward of inventory, packing and shipping, assignment to courier according to PIN code. - Responsible for error free shipment. Show less

Education

  • LD Sonawane College, Kalyan
    B-Commerce, Business/Commerce, General
    2015 - 2018
  • LD Sonawane College, Kalyan
    HSC (Commerce), Business/Commerce, General
    2013 - 2015
  • Alfa English High School
    SSC, B
    2003 - 2013

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