Farida Abdulkadir

Sales/ Business Development Manager at Finchglow Group
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG

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Bio

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Credentials

  • Distribution and Airline Retailing with NDC
    IATA
    May, 2020
    - Nov, 2024
  • Foundation
    Amadeus
    Oct, 2017
    - Nov, 2024
  • The Digital Garage
    Google
    Apr, 2017
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Dec, 2015
    - Nov, 2024
  • MS: Microsoft Dynamics AX 2012 R3 Financials
    Microsoft
    Dec, 2015
    - Nov, 2024

Experience

    • Nigeria
    • Airlines and Aviation
    • 1 - 100 Employee
    • Sales/ Business Development Manager
      • Jul 2017 - Present

      • Researching and identifying leads, creating business-specific proposals, and delivering excellent presentations for new partner acquisition; this has resulted in the acquisition of new partners that contribute to 57% of the yearly sales, and income revenue.• Developing quarterly and yearly strategies to meet the sales revenue for the year; which led to the birth of 2 major programs The GASH, The NASH that contributed 23% to the sales revenue of the 2019 financial year. • Increasing the sales revenue by 150% with my team between the 2017-2019 financial year which led to the company awarding my efforts as the best salesperson among the subsidiary level.• Managing the Affiliate program, rebranding and consistently reviewing the processes while identifying opportunities for growth to attract potential clients and retain existing partners; this has led to the growth of the clientele base by 86% of which 57% of the partners actively contribute with reoccurring monthly sales. • Supervising the operations of team members; ensuring maximum performance level are met and members stay productive • Organizing workshops for the Affiliates with my team and facilitating alongside industry vendors to introduce new programs and demonstrate a variety of solutions for existing programs and services.• Sending daily reports and attending weekly meetings with the top management to discuss the current status of Tasks assigned, feedback, and issues arising.

    • Nigeria
    • Travel Arrangements
    • 1 - 100 Employee
    • Sales/Business Development Manager (B2B)
      • Jul 2017 - Present

    • Partnerships and Customer Experience Officer
      • Jan 2015 - Feb 2017

      • Collected, analyzed, and reported customer insights from 200+ customers through surveys conducted and Soirees organized for process improvement which led to the reassignment of new roles and responsibilities within the Customer service unit.• Followed up with customers’ post-sale through phone calls, physical visits to resolve escalations and maintain a better relationship between the hotel and customers which led to a 51% decrease in the number of issues received.• Organized 3 workshops with 150+ industry partners to educate on the latest product update and train on delivering the best customer service experience.• Identified and Partnered with 70+ lifestyle businesses within 6 months whose activities contributed 19% to the yearly sales revenue.• Engaged in Media buying for partnerships to create brand awareness; Partnered with silverbird to display the Jovago brand in prints and on screen at the cinemas.• Sent daily reports to the top management team on activites carried out for review and recommendation.

    • Nigeria
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Content marketing/Sales executive
      • Apr 2014 - Dec 2014

      • Identified and worked with 15+ property owners for the enlistment of properties on the Tolet website; this led to a 15% increase in the number of inventories listed online as a result of maintaining the vendor relationship.• Created content for the enlisted inventories on specific landing pages for the website to attract, engage and retain potential customers; This led to scheduled inspections with 47 interested clients to view properties, negotiated on behalf of the company, and brought in over 20 million naira in sales from closed deals.

Education

  • University of Lagos
    MBA, Management
    2017 - 2019
  • Obafemi Awolowo University
    Bachelor’s Degree, Geography
    2008 - 2012
  • Federal Government Girls College Benin-City
    High School
    2000 - 2006
  • Our lady of Apostle Primary school Benin-city
    Primary school leaving certificate
    1996 - 2000

Community

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