Experience

LC MERCHANDISING SDN. BHD.

• Malaysia
• Retail
• 1 - 100 Employee

• Operation Manager

  • Jan 2016 - Present

  Make important policy, planning, and strategy decisions.Develop, implement and review operational policies and proceduresOversee budgeting, reporting, planning, and auditingDevelop operations systems by determining product handling and storage requirements. Also develop processes for receiving the product, equipment utilization, and inventory management Responsible for all aspects of company vehicle and heavy equipmentCommunicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaintsCommunicate all operating policies and/or issues at department meetingsAnalyze process workflow, employee and space requirements and equipment layout Show less

• Business Development Manager

  • Sep 2013 - Jan 2016

  Responsible for the marketing and business development of the company and sales activitiesSolicit for new businesses as well as establish good rapport with existing vendors, clients to ensure achievements of company's targetDevelop and implement strategies to increase revenue flowsBuild networking and establish relationship with professional and business associations like BRO (Bumiputera Retailers Organization)Looking for business potential abroad by joining HKTDC (Hong Kong Trade Development Council)Being Emcee for the eventProject Manager for Karnival Upin & Ipin 2013, Mini Karnival Upin & Ipin 2014 - 2015 Show less

• Operation Executive

  • Oct 2010 - Jan 2013

  Express operations strategies and objectives to make sure that the company reaches its target and operates effectively. Monitor Plans for spending Coordinating a team of supervisors to deliver quality services to our clients, vendors and outlets Manage the schedule of workers for our outlets (UpinIpin Store) In-charge of Inventory system, analyze inventory levels and stock sufficiency Track and monitor vendor performance in terms of response, pricing, delivery and product quality Ensure orders are processed in a timely manner Liaise with other departments i.e. sales, warehouse to comply with requirements to satisfy business requirements and customer demand Being Emcee for the event Assist Project Manager for Karnival Upin & Ipin 2010 - 2012 Show less