Senior Account Manager

• Apr 2022 - Present

Part of the Henner Group. XN Financial Worldwide Insurance is a major leader in expatriate insurance worldwide and specialty risk. Caters to Corporations with globally-mobile employees. Offering International Accident and Health + International Property & Casualty (P&C). Also, has a superior capacity to place special risks and has authority to place business with major world underwriters, insurers and reinsurers such as Lloyds London, Allianz etc. Part of the Henner Group. XN Financial Worldwide Insurance is a major leader in expatriate insurance worldwide and specialty risk. Caters to Corporations with globally-mobile employees. Offering International Accident and Health + International Property & Casualty (P&C). Also, has a superior capacity to place special risks and has authority to place business with major world underwriters, insurers and reinsurers such as Lloyds London, Allianz etc.

District Manager- Assisted Advice

• Jan 2020 - Mar 2022

Manager- Insurance & Wealth Consulting Team

• Jan 2019 - Jan 2020

Managing Head Office Individual Insurance and Wealth Consulting team across Canada

Sales Manager

• Oct 2016 - Jan 2019

Manage a Team of Financial Security AdvisorsCoach & Train Advisors of the agency in general on sales and closing techniques, countering objections, needs analysis, Investment advice and policy replacement.Result oriented coaching.

Training Specialist for Client Solutions- Training, Knowledge and Quality Dept.

• Jul 2013 - Oct 2016

Training Specialist for newly hired and existing licensed financial advisors in both locations in Montreal and Toronto on products and sales techniques at the Customer Soluions Center (Client Solutions).Classroom and Virtual Trainings on new skills, systems, scripting, motivation and sales techniques. Onboarding new advisors

Financial Services and Security Consultant -Innovations Team -Wealth & Protection Products

• May 2012 - Jun 2013

•Financial Advising, Consulting & Sales. Wealth Products (My Choices Investment group plans, Pensions, Savings and Income products + Protection products (Includes Life, Critical Illness, Disability & Health).Leader in the retention of clients for the company (Win back clients)Innovations is a small team within the Customer Solutions Center, that operates on creating new opportunities for sales, growth and building customer loyalty. Innovations include Retention, Retirement and In-Plan consulting. Creativity is a key component

Financial Security Consultant

• Sep 2010 - May 2012

Licensed across Canada/Dealing with transition plans . Savings & IncomeAdvising on various Investment and Insurance products Working on keeping group savings within SLF through a group plan designated for retirees & terminated employees that offer a variety of segregated funds, thus, keeping the advantages of a group plan. This includes cross selling protection products like Life, EHC & CI (conversion from group plans and underwritten insurance products).Selling Income products such as LIF, RRIF and RLIF across Canada Licensed Insurance Advisor: Licensed across all Canada for Life, CI, Travel, Accident & Sickness insurance2007-Sept 2010

Financial Security Advisor-Affinity Markets

• Apr 2007 - Sep 2010

Ranked Top seller for Accident & Sickness insurance in the province of Quebec and First in Life insurance sales in the company at the national level in Canada for 2009.Senior Advisor managing the day to day issues at the Montreal Satellite officeAchieved 126 % of target revenue for 2008 (over $950,000 in sales revenue)Initiating sales contacts with prospects for multiple products including health, dental, travel, critical illness, disability and life in a professional and effective mannerProviding advice, needs analysis and completing sales applications for inbound callsCross-sell existing customers, uncover goals and needs of potential and existing customers (involves conducting clients' need analysis and cost analysis) Resolve client concerns and/or complaints Meeting sales and quality measures on a monthly basisImprove existing sales tactics in line with quarterly targets with regard to revenue generation, retention and overall sales activity Regularly communicating with prospects and clients both orally and in writingEnthusiastically supporting various marketing/sponsor campaigns Market insurance products and establish relationships with customersProvide feedback to the Product Manager on customer needs to enable improvements to systems/products

Deputy General Manager - Marketing & Sales Support

• 2003 - 2005

Third Party AdministratorEstablished contact on national level with existing insurance companies dealing in health insurance (around 100 companies) through road show seminars and presentationsContacted and negotiated with Saudi health council & SAMA (Saudi Arabian Monetary Agency) concerning the new law on health insurance and regulations governing the establishment and legalization of insurance companies Helped client companies set and implement the overall marketing strategy for each health program served with focus on improving their sales productivityRated groups in accordance with the insurer's Reinsurance Treaties (in the capacity of custodian of client insurers' reinsurance treaty with Munich Re)Provided sales support for Client Companies through: Presentations introducing the Insurance services to their insured groups and prospect clientsAgreements helping Client Insured Companies close sales deals through accompanied field visitsOn-hand training Insurance sales team on strategic objectives, procedural sales and skillful customer service

D. Branch Manager

• Jan 2001 - Jan 2003

Enhanced global sales performance.Strengthened and supervised the relations with and among brokers. Maintained company's accounts.Generated a protocol/system of organizational professional efficiency of the branch. Planned and monitored the implementation of marketing strategies. Enhanced global sales performance.Strengthened and supervised the relations with and among brokers. Maintained company's accounts.Generated a protocol/system of organizational professional efficiency of the branch. Planned and monitored the implementation of marketing strategies.

Assistant Director and Sales Manager

• Jan 1999 - Jan 2001

Provided prompt assistance to the company's insurance sales team in their negotiations with prospective clients.Synthesized brokers' business through providing help and coordination at the national level.Assisted the Director in the following matters:Handling Care Providers Defusing claim problems Establishing and maintaining contacts with brokers and independent agents AdministrationRecruiting staff; conducting InterviewsWorking at Cultivating the company's Market StrategiesAnalyzing loss ratios, and reporting their impacts/ interpretationsPromoting existing Insurance products namely Individual & Group Health/ Life Insurance plans in the Saudi market

Account Executive (free lance, independent agent)

• Jan 1996 - Jan 1999

Cumberland Insurance & Reinsurance SARL, Head office, Beirut, LebanonSold both group & individual health insurance plans Cumberland Insurance & Reinsurance SARL, Head office, Beirut, LebanonSold both group & individual health insurance plans

General Accountant

• Jan 1990 - Jan 1998

Bid Committee Member: Purchasing all kinds of supplies and instruments to both the American University Hospital and the University itself. Accordingly, I had to make sure that we get the AUB/AUH money's worth from the market within each department's budget. The scope of purchases varied from Medical equipments to Computers, Food, Furniture, etc. Accounts Payable Section: General Accountant, duties were preparing payments for both Vendors and Employees (payrolls, perdiems, education allowance & medical payments). Payroll Section: General Accountant, duties included assisting in the issuance of the regular payroll, and preparing end of service indemnities. Student Accounts Section: Accounting Clerk, duties included, among others: Data entry, preparing student statements, answering inquiries from students...