Experience

Arizona House of Representatives

• United States
• 1 - 100 Employee

• Administrative Assistant/Secretary (Non-partisan)

  • Dec 2022 - Present

  - General office administration and support for Arizona House of Representatives Members, concentrating on written and oral communications between Legislative Members, Staff, Constituents, outside interest groups, other State agencies, and local governments. - Performing independently and with a team to produce high-quality and timely results. - Daily responsibilities include fielding telephone calls, receiving and directing visitors, word processing, maintaining a filing system, special projects, compiling data and preparing reports, and coordinating activities with other departments, agencies, and organizations. - Working closely with State Government & Maintaining confidentiality and applying Problem resolution, professional interpersonal skills, Multi-task, and Prioritizing duties. Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Consumer Direct Mortgage Consumer Direct Sales Consultant (SAFE) NMLSR ID 2257485

  • Sep 2021 - Mar 2022

  - Provided consultation regarding home financing and generated business via corporate relationships, direct-to-consumer marketing, and other third-party relationships. - Reviewed loan processes and products related to the Mortgage Consumer Direct Sales functional area that requires research, evaluation, and selection of alternatives to ensure accordance with Wells Fargo policies and procedures. - Provided home financing-related information to functional area colleagues, internal partners & Stakeholders, including internal or external customers. - Presented recommendations for resolving more complex situations and exercising independent judgment while developing an understanding of loan applications, pricing loans, or locking loan rates. Identified improvement opportunities within loan processes or Mortgage Consumer Direct Sales functional areas. Show less



Hampton Inn & Suites by Hilton

• Scottsdale, Arizona, United States

• Night Auditor / Front Desk Agent

  • Mar 2020 - Sep 2021

  - Checked in guests, answer phones and take reservations, respond to guest complaints, requests, and emergencies, and responsible for all hotel operations duties overnight and effectively manage the hotel premise. - Reconcile accounts, balance the cash drawer, and log receipts to upkeep accurate financial records and ledgers of the hotel. - Investigated and resolve out-of-balance accounts to help prepare for forecasts and audits for the upcoming week. - Provided the maximum quality of customer service by addressing all guests’ complaints, concerns, and inquiries courteously and promptly to ensure customer service. - Welcoming guests in a specialized manner to represent the Hilton company to the highest standard. Show less



Wyndham Destinations

• United States
• Hospitality
• 700 & Above Employee

• Community Marketing Agent

  • Dec 2018 - Jul 2019

  - Trained to work at both flagship location & Pop-up locations all around southern CA to expand the company's reach/influence. - Sold vacation ownership to new guests & existing customers & updating them on new Wyndham products & promotions. - Acted as a concierge at the wordmark location, pitching company values, ideas & traditions to represent the wordmark company. - Committed to face-to-face marketing with a diverse crowd, effectively pitching the company promotions and selling many timeshares for Wyndham destinations. Show less