Ticketing executive

• Jan 2018 - Present

Senior Assistant Tour and Ticketing

• May 2014 - Dec 2017

• Issuing ticket for Airasia, Malaysia Airlines, Malindo Air, Firefly, Cebu Pasific, Jetstar, Lion Air and others airlines. • Entertain customer phone call or walk in and provide information about our company product • Handling package • Booking ticket use AMADEUS system. • Issuing invoice, billing and admin work. • Assist in charge at the information counter and monitor visitors (tour guide) • Arrange reservation for room and tour guide • Arrange itinerary, package, quotation, and invoice for customer • Prepare company Brochure and package Show less

Executive Forwarding

• Dec 2013 - Jan 2014

• Declaration custom paper for import (K1 / K4 / K8) • Issue payment voucher • Chasing haulage • Preparing billing for customer /freight forwarders carrier • Customer Service & Documentation for import shipment by air freight to/ from Malaysia to / from various port. • Preparing billing for customer /freight forwarders carrier. • Declaration custom paper for import (K1 / K4 / K8) • Issue payment voucher • Chasing haulage • Preparing billing for customer /freight forwarders carrier • Customer Service & Documentation for import shipment by air freight to/ from Malaysia to / from various port. • Preparing billing for customer /freight forwarders carrier.

Cashier

• Feb 2012 - Mar 2012

• Open and Closing account • Handling cashier department • Handling customer complaint • Taking ordered book from customer • Open and Closing account • Handling cashier department • Handling customer complaint • Taking ordered book from customer

Trainee

• Jul 2011 - Dec 2011

• Receptionist department • Handling registration customer Umrah and Hajj • Boarding pass for customer Umrah and Hajj • Prepare document for application Visa • Responsible for all scheduling and planning activities as per contract requirements. • Receptionist department • Handling registration customer Umrah and Hajj • Boarding pass for customer Umrah and Hajj • Prepare document for application Visa • Responsible for all scheduling and planning activities as per contract requirements.