Farhana Chowdhury

Technical Program Manager at Unify Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US
Languages
  • Bengali -
  • English -

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5.0

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Tamur Khan

I had the pleasure of working with Farhana on a number of projects and was consistently impressed by her technical skills and innovative problem-solving abilities. Farhana has a strong foundation in computer science and a passion for software development, and is always eager to learn and take on new challenges. In addition to her technical expertise, Farhana is a collaborative team player with a positive attitude. I highly recommend her for any software engineering role and believe she will be a valuable asset to any organization.

Jimmy Talampas

Farhana Chowdury is a highly organized developer at SeviceNow. Being a proactive and tireless contributor has made her an excellent resource for many of the specialized teams. At the beginning of my tenure as an employee of ServiceNow, although I was already familiar with using Eclipse (IDE), Farhana took the time to assist me in setting up and explaining the process of setting up the repositories for use in troubleshooting complex issues. I am proud Farhana is a part of the ServiceNow team and I enjoy working with her on a daily basis.

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Experience

    • United States
    • Business Consulting and Services
    • 300 - 400 Employee
    • Technical Program Manager
      • Aug 2023 - Present

      Client - ServiceNowEx Machina

    • SWE Team Lead
      • Nov 2022 - Aug 2023

      Client - GoogleTechnologies - Java, Thrift services, gRPC, Prometheus, Grafana- Led a team of 5 engineers for migration of Fitbit Services platform into Google’s platform post Fitbit acquisition.- Responsible for managing issues with a core routing microservice as part of User identity enhancements.- Participated in code reviews, reviews, 1:1s for team members, QBR for Unify and all lead duties.

    • Senior Consultant
      • Jul 2022 - Nov 2022

      Solution Engineering and Architecture.

    • United States
    • Software Development
    • 700 & Above Employee
    • Sr. Software Engineer - Platform Security
      • Nov 2018 - Apr 2022

      - POC for a large volume of RCAs issues ranging from security features like - Contextual Access Control, Identity and authentication, SSL/Transport Layer Security Certificates, Column Level Encryption, Edge encryption, ServiceNow Vault and Domain Separation.- Led the front end for a reporting dashboard for Domain Separation feature.

    • Senior Software Engineer - ITSM
      • Jan 2017 - Nov 2018

      - Developed business solutions based on ITSM Core, a set of plugins that sit on top of the ServiceNow engine and automate Incident, Problem, and Change processes for enterprise IT.- Supported large transaction volumes including user load via REST and SOAP, queued job transactions, and asynchronous transactions over AJAX and Angular, which utilized both relational (mySQL) and noSQL (MongoDB) storage layers.- Actively participated in UX discussions, wireframing and architectural reviews (written and participated in a committee) for new business process solutions for ITSM core.- Worked on Virtual Agent Conversation Builder for ITSM, backed by IBM Watson NLP. Show less

    • Software Engineer - Express
      • Jan 2015 - Dec 2016

      - Served as point of contact for all support issues for the new customers running Express.- Oversaw first 20+ Express to Enterprise in-place conversions and made sure their Enterprise worked seamlessly post conversion.- Worked on simplifying the HR Management solution for Express from its Enterprise counterpart.

    • Software Engineer - Platform
      • Feb 2014 - Dec 2014

      - Participated in schema reparenting, testing and UI simplification for numerous metadata. This was part of the groundwork for the ServiceNow App Store initiative.- Led the conversion project from ServiceNow Express to ServiceNow Enterprise, which is a no-data migration in-place conversion. This project was high visibility and directly contributed to the ServiceNow revenue, by unlocking the Saas Express customers’ capability to use ServiceNow as Paas software.

    • Support Engineer - UX
      • Apr 2012 - Feb 2014

      - Troubleshooting and debugging numerous complex and high-impact customer issues on a daily basis.- Provided solutions to customer incidents on a daily basis for all core IT modules.

    • Application Developer
      • Oct 2011 - Apr 2012

      - Designed schema, business logic, UI and test plans for a business process solution that represents Work Orders for Field Service Management feature on top of ServiceNow platform.- Wrote automated test plans for related features using Java and Selenium automation framework.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Software Engineer
      • May 2009 - Sep 2011

      - Worked on Vivature Practice Management (PM) software used by the health centers in renowned universities. Used C# and DevExpress to develop the front end UI. Used Java, Hibernate, XmlRpc and MySQL to develop the server side. - Worked on Vivature Student Health Online (SHO). Used XHTML, JavaScript and JSF to develop the front end. Used Java, Spring, Hibernate and MySQL to develop the backend. - Involved in design and development of a detailed Electronic Medical Record (EMR) software. Used Java and Vaadin web frameworks to develop the front end of EMR. Used Java, Hibernate and MySQL to develop the back end. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Engineering Intern
      • Apr 2008 - Sep 2008

      - Used C# to develop multiple Test Management Automation features for the Qualcomm Test Management suite. - Used C# to develop multiple Test Management Automation features for the Qualcomm Test Management suite.

Education

  • San Diego State University-California State University
    Master's degree, Computer Science
    2006 - 2009
  • North South University
    Bachelor of Science (B.S.), Computer Science
    2000 - 2004

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