Manager HR & Admin

• Apr 2021 - Present

Manager HR Services

• Apr 2017 - Mar 2021

Key Accountabilties : Leads own team of professional staff to identify and resolve technical, operational and organizational problems of limited complexity. Adapts departmental plans and priorities to address resource and operational challenges. Understands how different teams jointly contribute to achieving objectives within the area.Strategic Impact: Impacts the level of service and the team’s ability to meet quality and volume objectives in a timely manner which also affects the performance of closely related teams. Has responsibility for planning of resources and budget and contributes to policies.Scope of People Responsibilities: Manages a homogeneous team that consists largely of professionals and is accountable for the performance and results of the team. Responsible for day-to-day management, setting objectives, coaching and developing employees, performance appraisal, determination of reward outcomes.Manages operation of a centralized human resource service center delivering services to employees. Oversees HR Service-Operations, technology, transaction processes efficiency. Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs. One part of HR Services is payroll which is responsible for preparation, documentation and submission.HR Services-Operations Key AreasOperational Knowledge ManagementAnnual Headcount PlanningHR Metrics Analytics, and ReportingRecruitmentCompensation & BenefitsPerformance ManagementExit Management Learning & DevelopmentEmployee AssistanceWorkforce AdministrationOrganization & Employee Data ManagementInquiry Resolution ManagementCustomer Satisfaction Management Vendor Management

Head of HR Services

• Apr 2014 - Mar 2017

Deputy Manager Plant Services

• Apr 2013 - Apr 2014

Manpower Planning, Recruitment & Selection, Induction, Performance Management, Compensation, Reward & Recognition. Undertake / sustain initiatives to improve Employee Engagement. Statutory Compliance & Internal Controls Ensure compliance to labour statutes. Ensure compliance through contractors. Maintain good relations with statutory authorities. Scan modification in legislation periodically. Administration Services ; Ensure smooth functioning of administrative processes such as welfare, time-office, payroll, employee services etc.Employee Related Company FacilitiesCompliancePeople ManagementVendor ManagermentStaff Recreations

Deputy Manager HR Services

• Oct 2011 - Apr 2013

 Talent Acquisition & Retention Orientation & On-Boarding Employees’ Probations Confirmations , Promotions, Transfers, Relocation & Separations Job Rotations & Secondments Policies Review, Design, Revision & Renewal Employee Relations Employer Branding Salary Proposals’ Preparation & Negotiation Compensation & Benefits Surveys  Annual HR Budget Administration Personnel-related Data & Folders’ Administration  Managing HRMS (PeopleSoft, Harmony, GIDM etc) Employee Engagement Programs Tools of Trade Management Annual HR Services Audit

Asst. Manager HR Services

• Dec 2007 - Sep 2011

1. Achieved Employee of The Year Award for 2008-09 in the first year of service (Runners-up)2. Six-Sigma Certified Yellow Belt3. Initiated Employee Eligibility Verification Program4. Trained more than 50 Field Managers for Quality Recruitment & other HR Process.5. Reduced and Save the Headhunters Cost.6. Negotiated approximately 50 salary packages annually.7. For the first time in history of Pfizer Pakistan, achieved Zero% vacancy status in Field Force thrice in a year.8. Identified key Talents by initiating University visits for Summer Internship & Management Trainee Programs.9. Reduced lead time of field force hiring from average 40 days to 30 days.10. Facilitated colleagues for the completion of Compliance and other trainings in liasion with the regional team.11. Introduced and implemented new steps to reduce lead time for ex-colleagues' final settlement from average 40 days to 30 days.12. Improved colleagues' probation confirmation process and reduced lead time from average 24 days to 12 days.13. Revamped documentation and records of vehicles, colleagues’ personal folders etc.14. Automated Employees’ Probation Confirmation process. 15. Contributed and coordinated for Pfizer Pakistan HR portal. 16. Developed the Employee Handbook17. Developed the career pathway for Marketing Department.18. Supported during Pfizer & Wyeth integration – Pre & Post Acquisition Activities19. Developed Job Descriptions as per respective Role Clarification.20. Promoted Learning Culture through misc departmental initiatives like Pfizer Library, Learning Through Sharing, Learning Pill, Edutainment21. Facilitated Pfizer Engagement Survey and acted as a point-of-contact person for Pfizer Pakistan22. HR related grievance handling23. Facilitated Colleague Engagement Program

Senior Officer Admin & Marketing Services

• Jun 2000 - Nov 2007

1. Promoted as Senior Officer Administration & Marketing Services2. Due to challenge & negotiation saved a lot of money on misc items purchase.3. Got more than 5.0 million profit for company on the selling of company’s asset.4. Received appreciation for in time reporting and field force incentive distribution.5. Successfully reorganized Warehouse & implemented GRN approval process.6. Implement Proximity Reader, Security Locks, Key Pad, Push Button and ID Cards for restricted access in office.7. Purchased and dispatched misc incentives stuff and home appliances and received excellent feedbacks.8. Coordinate in External Audit and received good feedback.9. Successfully Reconciled and Physical Stock Take of Fixed Assets & Promotional Material.10. Initiate and implement New Inventory Control Software (Head office purchases & payments), New PO & Payment System with GRN approval and Vehicle Repair & Maintenance System for preventive maintenance.11. Initiate and implement PSO Cards for Corprate Fleet users.

Data Analyst

• Jun 1995 - Feb 1998

Sales Data Analysis, Planning & Forecast• Preparation & distribution of Sales plans on the basis of last year sales.• Sales comparisons with plans and last year sales.• Preparation & distribution of Incentives plans.• Sales Ranking• Misc Analytical. Reports Marketing Services • Sales & Purchase of Promotional Material.• Distribution of Promotion Materials.• Inventory Control.• Taking Quotations.• Purchase Order Creation• Processing account payable/Invoices of vendors