Farhan Khalid
Head of Technical Delivery at Fact3- Claim this Profile
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Urdu -
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English -
Topline Score
Bio
Somaira Ali
Farhan made an excellent Service Desk Analyst because he always seen a task through to the end, friendly and approachable mannerism. I seen Farhan progress from a business colleague to an IT colleague, he successfully took on the challenge to learn many new areas which his new role required of him. Farhan has a bright future ahead of him and I would recommend him to any future employer.
Greg Spanner
I employed Farhan via a recommendation from a fellow Service Desk Manager on LinkedIn and his performance has proven the decision to be a wise one. Farhan's has a solid foundation of technical skills and the ability to be told something once and then store that information ready to use when required. Given that at CMS he supports several different customers, this skill comes in very useful. Farhan has a good level of customer service and will ensure that when he addresses something he will make sure the customer is happy with this. In the few months he has worked for me he has integrated well into the team and used his natural intelligence to allow him to complete his share of the workload. Farhan certainly has the ability to go into a role dealing with a higher level of technical break-fix and I would have no hesitation in recommending him for employment in a Service Desk role.
Somaira Ali
Farhan made an excellent Service Desk Analyst because he always seen a task through to the end, friendly and approachable mannerism. I seen Farhan progress from a business colleague to an IT colleague, he successfully took on the challenge to learn many new areas which his new role required of him. Farhan has a bright future ahead of him and I would recommend him to any future employer.
Greg Spanner
I employed Farhan via a recommendation from a fellow Service Desk Manager on LinkedIn and his performance has proven the decision to be a wise one. Farhan's has a solid foundation of technical skills and the ability to be told something once and then store that information ready to use when required. Given that at CMS he supports several different customers, this skill comes in very useful. Farhan has a good level of customer service and will ensure that when he addresses something he will make sure the customer is happy with this. In the few months he has worked for me he has integrated well into the team and used his natural intelligence to allow him to complete his share of the workload. Farhan certainly has the ability to go into a role dealing with a higher level of technical break-fix and I would have no hesitation in recommending him for employment in a Service Desk role.
Somaira Ali
Farhan made an excellent Service Desk Analyst because he always seen a task through to the end, friendly and approachable mannerism. I seen Farhan progress from a business colleague to an IT colleague, he successfully took on the challenge to learn many new areas which his new role required of him. Farhan has a bright future ahead of him and I would recommend him to any future employer.
Greg Spanner
I employed Farhan via a recommendation from a fellow Service Desk Manager on LinkedIn and his performance has proven the decision to be a wise one. Farhan's has a solid foundation of technical skills and the ability to be told something once and then store that information ready to use when required. Given that at CMS he supports several different customers, this skill comes in very useful. Farhan has a good level of customer service and will ensure that when he addresses something he will make sure the customer is happy with this. In the few months he has worked for me he has integrated well into the team and used his natural intelligence to allow him to complete his share of the workload. Farhan certainly has the ability to go into a role dealing with a higher level of technical break-fix and I would have no hesitation in recommending him for employment in a Service Desk role.
Somaira Ali
Farhan made an excellent Service Desk Analyst because he always seen a task through to the end, friendly and approachable mannerism. I seen Farhan progress from a business colleague to an IT colleague, he successfully took on the challenge to learn many new areas which his new role required of him. Farhan has a bright future ahead of him and I would recommend him to any future employer.
Greg Spanner
I employed Farhan via a recommendation from a fellow Service Desk Manager on LinkedIn and his performance has proven the decision to be a wise one. Farhan's has a solid foundation of technical skills and the ability to be told something once and then store that information ready to use when required. Given that at CMS he supports several different customers, this skill comes in very useful. Farhan has a good level of customer service and will ensure that when he addresses something he will make sure the customer is happy with this. In the few months he has worked for me he has integrated well into the team and used his natural intelligence to allow him to complete his share of the workload. Farhan certainly has the ability to go into a role dealing with a higher level of technical break-fix and I would have no hesitation in recommending him for employment in a Service Desk role.
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftFeb, 2020- Nov, 2024 -
Cyber Essentials Consultancy
Xyone Cyber Security
Experience
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FACT3
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United Kingdom
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Professional Services
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1 - 100 Employee
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Head of Technical Delivery
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Sep 2021 - Present
Fact3 create customised Co-Sourcing solutions in three business critical areas, your Numbers (Accounts), People (HR) and Systems (IT). Collaborative resourcing or Co-Sourcing is the blending of a businesses internal resources with external experts working together to create one team achieving the same goal. It’s a customised business partnership that combines the strengths of your in-house team and processes with external specialists that are dedicated to your business objectives. It’s both visual and virtual, combining on-site and off-site presence from a consistent team. Our team becomes your team. Co-Sourcing gives your business access to basic-to-board expertise across Accounts, HR and IT without giving up managerial control. Freeing up time for you to focus on growing your core business. See more at www.fact3.co.uk Show less
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Education
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The Manchester College
Computer Network Management Degree -
The Manchester College
A-Levels -
City College Manchester
BTEC DIPLOMA -
Abraham Moss High School