Farhan Fairooz

IT Administrator at Al Rayyan Private Schools
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Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA

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Credentials

  • CCNA (200-301) Cert Prep: Network Fundamentals and Access
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Ethical Hacking: Scanning Networks
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Ethical Hacking: Footprinting and Reconnaissance
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Ethical Hacking: Introduction to Ethical Hacking
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Flight Club: Drones and the Dawn of Personal Aerial Imaging
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • JavaScript Essential Training
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Java 11+ Essential Training
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • UX Research for Agile Teams
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Amazon EC2 Fundamentals
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Learning Amazon Web Services (AWS) for Developers
    LinkedIn
    Nov, 2019
    - Nov, 2024

Experience

  • Al Rayyan Private Schools
    • Qatar
    • Primary and Secondary Education
    • 1 - 100 Employee
    • IT Administrator
      • Dec 2022 - Present

      -Manage and Config Microsoft Office 365 accounts and Azure AD. (Exchange, Share point, teams ext...) -Monitor and maintain the School computer lab system. -Deploy and manage Dell Servers and School management system. (Dell EMC) -Providing help desk support to the end users. -Monitor and manage CCTV DVR and NVR systems. (Dhua, Hikvistion, Uniview) -Setup and Configure heavy-duty network printers. (Toshiba, Ricoh ) -Setup and Configure File Server, Daily backup, and Print Server, AD. (Veem Backup, Windows Server 2022) -Setup and config Network Switch and APs. -Validate procurement of IT equipment and Vendor management. -Setup and manage interactive Smartboart Penal and interactive projectors. -Organize School auditorium sound systems for special occasions. Show less

  • Tamias POS
    • Retail Office Equipment
    • 1 - 100 Employee
    • IT Support Engineer
      • Nov 2022 - Dec 2022

      FIFA World Cup Event - Fan Zone & Stadium - Manage and setup the Tamisue POS system. - Providing on-site or remote support for end-user POS systems and Network configurations. - Backup and restore SQL database. - Deploy and manage POS thermal printers. - Conduct training sessions to end users. - Maintain and troubleshoot the POS system. FIFA World Cup Event - Fan Zone & Stadium - Manage and setup the Tamisue POS system. - Providing on-site or remote support for end-user POS systems and Network configurations. - Backup and restore SQL database. - Deploy and manage POS thermal printers. - Conduct training sessions to end users. - Maintain and troubleshoot the POS system.

  • Daraz
    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Manager - IT Infrastructure
      • Mar 2022 - Nov 2022

      -Deploy and manage physical and virtual servers as well as services to manage company infrastructure. (VMware ESXi, vSphere, Proxmox VM, Windows Hyper-V, HP Proliant & Dell EMC)-Evaluate, assist and monitor to ensure that the enterprise network performance meets business needs. (Cisco, Ubiquiti Unifi & Ruckus Networks, Fortigate) -Ensure internal services such as Video conferencing, casting, and meeting room booking is available to all employees 24/7. (Polycom, Barco & Yarooms) -Coordinate and resolve issues impacting internal services with relevant teams. -Oversee asset procurement and asset inventory. (AssetTiger, Sortly)-Implement solutions to address the needs of employees / internal teams.-Validate IT procurement requests such as network devices by coordinating with internal teams and ensuring the best approach is taken.-Participate and contribute to high-level network architectural planning and design.-Manage business-owned domains and administer cloud services. (Google Workspace, Alibaba ACL Administration) Show less

    • IT Executive
      • May 2021 - Jun 2022

      -Deliver L3 IT support throughout IT ticketing system.-Setup and deploy servers (HP Proliant & Dell EMC).-Setup and create VMs on Vmware ESXi, Vsphere, Proxmox & Hyper-V.-Setup & manage network routers, switches & access points (Cisco, Ubiquiti Unifi & Ruckus Networks).-Mass deploy Windows OS to multiple endpoints simultaneously using Acronis Snap Deploy & Fog Project-Setup and Configure network printers (HP & Canon).-Setup and live broadcast monthly townhall meetings for all of Daraz.-Setup and configure meeting room devices and booking systems. (Polycom, Barco wireless casting & Yarooms Meeting room booking system).-Deploy and manage security gateways (Unifi USG) & Next-Generation Firewalls (Fortigate).-Perform cost analysis on products and services to ensure cost doesn't exceed the departmental budget.-Setup VPN connections and accounts for end-users.-Setup and configure Windows Server(DHCP, Hyper-V, Backups). Show less

    • Junior IT Executive
      • Sep 2020 - May 2021

      -Deliver L2 IT support throughout IT ticketing system.-Monitoring and maintaining computer systems and networks.-Control & configure endpoints, deploy software, MDM via Manage Engine Central. Manage IT asset inventory (Asset Tiger).-Troubleshoot & maintain hardware issues(laptop, desktop, mini PC).-Provide IT infrastructure support for relocation of Daraz hubs.

    • Trainee IT Executive
      • Mar 2020 - Sep 2020

      -Deliver L1 IT support through IT ticketing system.-Conducted regular IT audits and update current asset inventory.-Control & configure endpoints software deployment, configurations & windows patch updates via Manage Engine Central.-Menage IT asset inventory (Asset Tiger).-Preparing laptops/desktops to newcomers on date of joining

  • Linksqure Tech
    • Sri Lanka
    • Senior Computer Technician
      • Jan 2018 - Jun 2019

      - Setting up and installing new hardware and software systems. - Diagnosing and troubleshooting computer issues. - Maintaining hardware and software by conducting regular maintenance and updates. - Upgrading firmware, software, and outdated hardware systems. - Providing technical support to users and resolving technical errors. - Identifying and resolving network, connectivity, and server issues. - Performing regular tests, upgrades, and backup - Setting up and installing new hardware and software systems. - Diagnosing and troubleshooting computer issues. - Maintaining hardware and software by conducting regular maintenance and updates. - Upgrading firmware, software, and outdated hardware systems. - Providing technical support to users and resolving technical errors. - Identifying and resolving network, connectivity, and server issues. - Performing regular tests, upgrades, and backup

  • IT land Distribution (Pvt) Ltd
    • Sri Lanka
    • Computer Hardware & Software Technician
      • Dec 2015 - Dec 2017

      -Troubleshoot computer software, hardware, and network problems. - Recommend corrective solutions to errors that require knowledge of company computer applications, networks, hardware, and software, or escalate problems to appropriate technical staff/technicians or support areas. - Maintain records; tracking, and troubleshooting reporting on technology problems. - Assist with installing, debugging, testing, tracking as well as monitoring a wide range of commercially available software hardware. - Assist with the development of plan processes that ensure the minimum risk to services due to errors. - Maintain routine security as well as cleanliness of computing facilities equipment. Show less

  • Bellvantage (Pvt) Ltd
    • Sri Lanka
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Customer Service Associate
      • Aug 2015 - Dec 2015

      Handling customers as a Call Centre Agent and providing outstanding customer assistance service. Handling customers as a Call Centre Agent and providing outstanding customer assistance service.

Education

  • Edith Cowan University
    Bachelor of Computer Science Major in Software Engineering, Computer Science
    2015 - 2019
  • Zahira College
    General Certificate of Education, Advanced level
    2010 - 2013
  • Zahira College
    General Certificate of Education, Ordinary Level
    2000 - 2010

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