Farhan Ali

Customer Service Manager at Global Logistics
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Experience

    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Manager
      • Aug 2020 - Present

    • Operations Manager
      • Apr 2019 - Aug 2020

    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Customer Service Representative
      • Jan 2019 - Apr 2019

    • Spain
    • Insurance
    • 200 - 300 Employee
    • Invoice Approval department
      • Sep 2015 - Sep 2017

    • Assistance Coordinator - Operations
      • Sep 2012 - Sep 2015

      • Listening and identifying the customers needs• Conducting surveys to measure the customers satisfaction• supporting and providing team members with the neededinformation• Responsible for preparing reports, managing records and follow-up of customers

Education

  • Irbid National University
    Bachelor's degree, English Language and Literature, General
    2008 - 2012

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