Farhan Ahmed
Delivery Specialist at Gargash Motors & General Trading- Claim this Profile
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Bio
Experience
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Gargash Motors & General Trading
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United Arab Emirates
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Delivery Specialist
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Sep 2023 - Present
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CARS24 Arabia
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United Arab Emirates
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Technology, Information and Internet
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100 - 200 Employee
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Sales Specialist
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Jul 2022 - Aug 2023
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Infiniti Arabian Automobiles
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Dubai, United Arab Emirates
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𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭
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Sep 2014 - May 2020
Key Deliverables: • Conducted daily pre-and post-trip inspections to maintain the truck and equipment's condition and safe operation. • Actively monitored and reviewed production environment error alerts. • Designed scope for initiatives by interfacing with senior leadership and other relevant stakeholders and utilizing project management principles to ensure stakeholder expectation management. • Ensured that the scope includes all the outputs required to complete the project successfully, defined and controlled what is or is not included in the project to avoid scope creep. • Oversaw the allocation and planning of the budget, which predicts the costs associated with the project and other related expenses. Responsible for all the dispatching, routing, and tracking of delivery vehicles. • Handled sales tracking tools and reported on important information. • Revised pending orders and specific customers’ requests to ensure excellent customer service and customer experience. • Worked with service advisors and CRM to identify possible exchange opportunities. • Provided troubleshooting assistance for customer orders, account statuses, and relevant problems • Recognised & assessed customers’ needs to achieve satisfaction. • Supported the sales team by getting the customer's vehicle registered on time. • If customers have any black points or blockage during the registration process, update it to the sales team and resolve the issue. Safeguard those controls that ensure that the final project outcome will meet the specifications of the project's main objectives. Show less
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𝐒𝐚𝐥𝐞𝐬 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞
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2013 - 2014
Key Deliverables: • Provided product knowledge to customers through each product's features, values, and benefits. • Received and displayed product shipments on retail store shelves within twenty-four hours of delivery. • Worked with fellow associates to maintain that asset protection standards were met. • Completed sales transactions, applied discounts, and scanning coupons, answered questions about products and services, and price-checking items as needed. • Itemized and totalled purchases by recording prices, departments, and taxable and non-taxable items; operating a cash register. Entered price changes by referring to price sheets and special sale bulletins. • Collected payments by accepting cash, check or charge payments from customers; making the change for cash customers. • Augmented revenue by researching and analyzing potential prospects and sales options. • Played a stellar role in preparing and delivering appropriate presentations on products and services. Show less
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𝐂𝐚𝐫𝐠𝐨 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐨𝐫
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2013 - 2014
Key Deliverables: • Distributed cargo in such a manner that space use is maximized. Load shipments, belongings, or materials. • Directed ground members in loading, unloading, securing, or staging cargo or baggage and focused on material handling or moving activities. • Maintained workflow by implementing cost reductions and developed reporting procedures. • Created and revised systems and procedures by analysing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes. • Developed administrative staff by providing information, educational opportunities, and experiential growth opportunities. Supervised the transportation budget to ensure funds were properly utilized and implemented organizational objectives dictated by management. • Resolved administrative problems by coordinating the preparation of reports, analysing data, and identifying solutions. • Ensured equipment operation by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques. • Successfully worked in daily tasks, including supervising employee performance, allocating driver assignments, ensuring compliance with safety standards, and maintaining all vehicles in top working order. Show less
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Aegis Software Pvt. Ltd.
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Nepal
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Software Development
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1 - 100 Employee
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𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞
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2010 - 2012
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𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐨𝐫 𝐆𝐫𝐨𝐮𝐧𝐝 𝐇𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐀𝐠𝐞𝐧𝐭
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2009 - 2010
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Fatih Glass & Plywood’s
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Bangalore
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𝐒𝐭𝐨𝐫𝐞 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐨𝐫
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2008 - 2009
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Education
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Techno Global - Balurghat 258
Bachelor's Degree, Business/Commerce, General