Vice President of Franchise Development

• Oct 2022 - Present

Sr Director of Franchising, OPS and Development

• Jan 2020 - Oct 2022

Director Of Franchising, Operations and Development

• Jul 2019 - Jan 2020

Director Of Franchising and Business Development

• Jan 2018 - Jun 2019

Regional Director Of Operations and Business Development

• Aug 2015 - Dec 2017

Responsible for a North American and International market for Franchise Development and Operations. Full operational responsibility of growing company sales, labor management, profits and operational excellence, New contracts, Marketing, Site Assessments, Food Cost, New store openings, Recruiting New Franchises and EBITDA.Leading the team of multiple Area Director.250+ Locations overallLeading the operation and development of brands under The Davis Group called the INS Market, International News, Treats Café, Fit for Life and Pure Health;responsible for companies’ operations and Involve in Development Budget.Successfully established the restaurants, Café’s, In-line concepts, Kiosks and markets by performing site, assessments, analyzing high-traffic areas, developing menus and driving salesRecruited multiple Area DirectorsWorked on development of number of cities and provinces throughout Canada and USA, Worked towards new sell/re-sell of the stores while managing store transfers; franchise recruitment.Worked closely with legal counsel in ensuring all disclosure documents, letter of intent, head lease and any other document related to franchising is accurate and served in accordance with the lawNegotiated with several contractors, vendors and suppliers during development to ensure companies profitabilityWorked closely with different departments in commanding proposals, presentations, RFP’s, and other material as necessitated. Show less

Vice President of Operations and Development

• Sep 2014 - Aug 2015

* Key member of the executive team involved in setting over a $1M company's strategic direction * Initiated and led business development initiatives companywide consistent with the company's vision * Managed and ensured smooth operation of multiple business initiatives in a new environment * Efficiently generated revenue, strategic partnership development, client relationships, and management * Established and led a strong business development team of 200+ people focused on a collaborative partnership * Successfully managed negotiation of a many contracts, closed deals, and worked with legal counsel * Embodied and positively enforced the company's work ethic, culture, value of sales, and business development * Established the company's approach in dealing with the marketplace * Spearheaded initiatives to develop the brand through encouraging prime location development, quality, marketing, sales, and strong franchise support * Competently generated sales analysis reports, marketing reports, growth forecasts, summaries, and fostered a culture of exceeding sales targets Show less

Director of Operations

• Apr 2013 - Sep 2014

• Responsible for overseeing 12 Italian Eatery's, with 9.5 million dollar sales revenue.• Full operational responsibility of growing restaurant sales, labor management, profits and operational excellence.• Ability to impact the course of events through coaching, counseling, and influencing others to accomplish desired outcomes• Strategic and tactical thinking to execute the market growth plans over a multi-year time horizon• Ability to constantly prioritize and re-prioritize activities based on changing needs• Ability to forge high performing working relationships with other disciplines, especially Construction Managers and Operations Managers• Ability to impact the course of events through coaching, counseling, and influencing others to accomplish desired outcomes• Achieving targets in a dynamic and complex business environment.• Team leading & people development skills.• Able to manage and develop a diverse group of highly skilled people.• A pragmatic approach to getting the required results.• Ability to manage operations within budgetary constraints.• Building and maintaining strong and effective relationships with suppliers and customers. Show less

Director of Special Events

• Jan 2013 - Apr 2013

Initiated Daytona Speedway which resulted in the successful operation of the organization.Managed Daytona Speedway by handling all functions related to the operation of the organization.Launched well-received programs of professional development for all staff. Mentored and coached employees throughout the speedwayDeveloped strategic marketing plans resulting in an increase in sales profit while controlling costs. Led and directed entire Daytona Speedway team on operations, procedures that adhered to company policiesSupervised personnel while maintaining adequate staffing and control labor. Show less

Regional General Manager

• Aug 2008 - Dec 2012

Dealing with Sales, Profits and Customer Satisfaction and helping the organization in meeting targets and exceeding the forecasts for each periodMonitoring budgetary issues including maintaining food/labor costs at or below budget for each periodPreparing payroll information from time cards or POS system and forwarding them to the Payroll Department for further processingEnsuring that all food products and guest relations are consistent with Sbarro’s high quality standardsSupervising all restaurant Team Members and teaching them to prepare food of consistently high quality and to deliver the best in guest serviceTaking inventory and ordering/purchasing food and supplies while applying appropriate cost control measuresEnsuring that all health, safety and sanitation requirements are met in accordance with federal, state and local standardsGenerating Team Member schedules ensuring coverage appropriate to drive sales and overseeing payrollHiring, developing, evaluating, coaching and counseling Team Members.Assisting with profit & loss management through cash control/security procedures, maintaining inventory, managing labor and reviewing financial reportsEngaging in local store marketing throughout the mall, developing relationships with mall employees and driving sales through marketing Show less

Muti unit General Manager

• Feb 2007 - Sep 2008

• Responsible for overseeing and driving compliance in all restaurant operations /products • Oversee financial results of all restaurants in my area • Provide direction/coaching/mentoring to each restaurant location. • Ensure outstanding Guest Service experience and product quality • Be a liaison between restaurant operations and corporate functions • Drive compliance and participation of all operating initiatives, required certifications, policies and practices etc. • Frequent restaurant visits are an integral part of providing support and face time with staff/operators/customers (evening/weekend/public holidays as required) • Lead all new location openings or restaurant changeovers • Provide leadership by example and “hands on” approach • Act as the Brand/business ambassador at all times • Ensure key processes are in place through restaurant visits Show less

Multi unit Manager

• Oct 2005 - Feb 2007

I did Empower and lead my team to deliver exceptional guest experiences. we promoted a respectful team environment and manage team members with open communication and understanding. i was expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high operational standards. i used knowledge, skills and long term vision to support the Restaurant Owner in running a successful business and my operational excellence allowed me to easily plan and execute strategies for increasing sales and achieving targeted costs. Show less