Experience

Kamioun - كميون

• Tunisia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Founder and CEO

  • May 2020 - Present

  Kamioun is a mobile platform that allows small merchants to simplify the management of their store. We allow retailers to get their inventory in one click, in less than 24 hours, with free delivery. With a diverse, multicultural and dynamic team, Kamioun seeks to revolutionize retail in Tunisia and become the next champion of the North African start-up ecosystem. Kamioun is a mobile platform that allows small merchants to simplify the management of their store. We allow retailers to get their inventory in one click, in less than 24 hours, with free delivery. With a diverse, multicultural and dynamic team, Kamioun seeks to revolutionize retail in Tunisia and become the next champion of the North African start-up ecosystem.



UHD - Carrefour

• Tunisia
• Retail
• 100 - 200 Employee

• E-commerce director

  • Oct 2018 - Dec 2019

  As the e-commerce director, I have designed the omnichannel strategy for UHD Carrefour and implementation plan for 2020 and specifically built the systems, teams and processes to support its implementation. As the e-commerce director, I have designed the omnichannel strategy for UHD Carrefour and implementation plan for 2020 and specifically built the systems, teams and processes to support its implementation.



Creova

• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Product Officer

  • Oct 2018 - Oct 2019

  As the Product Management Executive (VP / CPO), I own the CREOVA products and am responsible for their success in the market, working closely with Management and Engineering internally, and externally with customers, business partners, and channels and with an initial exclusive focus with Ulysse Hyper Distribution. As the Product Management Executive (VP / CPO), I own the CREOVA products and am responsible for their success in the market, working closely with Management and Engineering internally, and externally with customers, business partners, and channels and with an initial exclusive focus with Ulysse Hyper Distribution.



B.TECH

• Egypt
• Retail
• 700 & Above Employee

• Freelance e-commerce consultant

  • May 2018 - Nov 2018

  B.Tech is largest Household Appliances & Electronics retailer in Egypt. It started in 2016 an ever growing e-commerce sale channel. With a team of e-commerce professionals, we focused on supporting Btech with recruitments of key people to support their e-commerce arm as well as setting the right processes, KPIs and systems to support the scale of online sales. My focus is on operations (order management, customer service, supply chain), with a support on both processes and systems. B.Tech is largest Household Appliances & Electronics retailer in Egypt. It started in 2016 an ever growing e-commerce sale channel. With a team of e-commerce professionals, we focused on supporting Btech with recruitments of key people to support their e-commerce arm as well as setting the right processes, KPIs and systems to support the scale of online sales. My focus is on operations (order management, customer service, supply chain), with a support on both processes and systems.



Bridge

• Kenya
• Education Administration Programs
• 500 - 600 Employee

• Operations Director - East Africa

  • Jun 2017 - Sep 2018

  Bridge is an education company that began in order to help solve a single, seemingly intractable problem; hundreds of millions of children worldwide who do not have access to schools that empower and inspire them. Through the use of technology, the Bridge model streamlines school administration, lesson planning, facilitates classroom management and ensures a proper tracking pupils progress and teachers performance. As such, the Bridge network can function at scale, with affordable costs… Show more Bridge is an education company that began in order to help solve a single, seemingly intractable problem; hundreds of millions of children worldwide who do not have access to schools that empower and inspire them. Through the use of technology, the Bridge model streamlines school administration, lesson planning, facilitates classroom management and ensures a proper tracking pupils progress and teachers performance. As such, the Bridge network can function at scale, with affordable costs and high quality education. As head of Operations, I oversaw that Bridge operating model for 450+ business units across East Africa. Areas of responsibility include: - Facilities & Supplies, - Revenue Assurance, - Customer Care, - Supply Chain - Instructional Oversight - Quality Assurance and - IT Show less Bridge is an education company that began in order to help solve a single, seemingly intractable problem; hundreds of millions of children worldwide who do not have access to schools that empower and inspire them. Through the use of technology, the Bridge model streamlines school administration, lesson planning, facilitates classroom management and ensures a proper tracking pupils progress and teachers performance. As such, the Bridge network can function at scale, with affordable costs… Show more Bridge is an education company that began in order to help solve a single, seemingly intractable problem; hundreds of millions of children worldwide who do not have access to schools that empower and inspire them. Through the use of technology, the Bridge model streamlines school administration, lesson planning, facilitates classroom management and ensures a proper tracking pupils progress and teachers performance. As such, the Bridge network can function at scale, with affordable costs and high quality education. As head of Operations, I oversaw that Bridge operating model for 450+ business units across East Africa. Areas of responsibility include: - Facilities & Supplies, - Revenue Assurance, - Customer Care, - Supply Chain - Instructional Oversight - Quality Assurance and - IT Show less



Jumia Group

• Nigeria
• Technology, Information and Internet
• 700 & Above Employee

• Head of warehousing transformation, Africa

  • Jan 2017 - Jun 2017

  Support the product development roadmap by building and eventually implementing standard target processes and guidelines that will allow to: - Support scalability - Ensure cost reduction - Reduce lead-times - Ensure quality (products and services) Maintain local responsibilities in Kenya: - Managing warehousing operations processes: Inbound, Order Processing, Inventory, Aftersales, Seller Fullfilment, Vendor Reverse logistics - Leading a team of 70+ FTE - Responsible for… Show more Support the product development roadmap by building and eventually implementing standard target processes and guidelines that will allow to: - Support scalability - Ensure cost reduction - Reduce lead-times - Ensure quality (products and services) Maintain local responsibilities in Kenya: - Managing warehousing operations processes: Inbound, Order Processing, Inventory, Aftersales, Seller Fullfilment, Vendor Reverse logistics - Leading a team of 70+ FTE - Responsible for SLA, productivity & budget targets - Coordinate with clients, sellers and logistics department to ensure smooth execution and great customer experience - Working closely with Operational excellence team to improve processes & implement innovations

• Head of Internal Operations and Vendor Operations

  • Oct 2016 - Jan 2017

  Managing warehousing operations processes: Inbound, Order Processing, Inventory, Aftersales, Seller Fullfilment, Vendor Reverse logistics Leading a team of 70+ FTE Responsible for SLA, productivity & budget targets Coordinate with clients, sellers and logistics department to ensure smooth execution and great customer experience Working closely with Operational excellence team to improve processes & implement innovations

• Head Of Jumia First (Internal Operations)

  • Dec 2015 - Oct 2016

  Managing warehousing operations processes: Inbound, Order Processing, Inventory and Aftersales Leading a team of 40+ FTE Responsible for SLA, productivity & budget targets Coordinate with clients, sellers and logistics department to ensure smooth execution and great customer experience Working closely with Operational excellence team to improve processes & implement innovations

• Project Manager SWAT team

  • Apr 2015 - Dec 2015

  As a SWAT project manager, I am leading the top priority operations improvement projects of the group. Jumia Group is a clear ongoing success story and is already the leading Internet Group in Africa. Founded in 2012, it is currently operating in 26 countries.



CoFundy

• Cofounder

  • Mar 2014 - May 2015

  Along with my partners, we designed and launched (December 2014) the first grant vs. rewards crowdfunding platform speciallized in North and West African diasporas.CoFundy is currently operating in Morrocco and Tunisia (where it is the only crowdfunding platform). We strongly believe in crowdfunding as a leverage to kick start projects of any kind and a stakeholder of the social, cultural and entrepreneurial ecosystems along with other concepts and actors. These North African… Show more Along with my partners, we designed and launched (December 2014) the first grant vs. rewards crowdfunding platform speciallized in North and West African diasporas.CoFundy is currently operating in Morrocco and Tunisia (where it is the only crowdfunding platform). We strongly believe in crowdfunding as a leverage to kick start projects of any kind and a stakeholder of the social, cultural and entrepreneurial ecosystems along with other concepts and actors. These North African peculiarities also made it obvious that offering a financial revolution through crowdfunding was the right thing to push for: - Risk averse and conservative banking systems - Lack of early stage funding - Great Internet penetration - Diasporas very keen on giving back to their home country (provided they get transparency and good investment opportunities) At the heart of our vision lies the thought that crowdfunding is a financial innovation that would drain more diasporas remittances and investments to projects with social and economic impacts in their home countries. We are mainly targeting diasporas networks in order to collect funds for the different projects we select on CoFundy. In order to make a sustainable impact, we established partnerships with different actors such as IMPACT, the first social businesses incubators of LAB’ESS in Tunisia and CIEP – CONECT Innovation Entrepreneurship Platform. Our partners are able to carry on the coaching part before and after the funding, with some of the projects, in order to maximize their chances to grow. You have a project impacting Tunisia, Morrocco, Algeria? You would like to know more about crowdfunding? Visit www.cofundy.com (currently only available in French) You have a project in the West African region? Please reach out directly to us at contact@cofundy.com Show less Along with my partners, we designed and launched (December 2014) the first grant vs. rewards crowdfunding platform speciallized in North and West African diasporas.CoFundy is currently operating in Morrocco and Tunisia (where it is the only crowdfunding platform). We strongly believe in crowdfunding as a leverage to kick start projects of any kind and a stakeholder of the social, cultural and entrepreneurial ecosystems along with other concepts and actors. These North African… Show more Along with my partners, we designed and launched (December 2014) the first grant vs. rewards crowdfunding platform speciallized in North and West African diasporas.CoFundy is currently operating in Morrocco and Tunisia (where it is the only crowdfunding platform). We strongly believe in crowdfunding as a leverage to kick start projects of any kind and a stakeholder of the social, cultural and entrepreneurial ecosystems along with other concepts and actors. These North African peculiarities also made it obvious that offering a financial revolution through crowdfunding was the right thing to push for: - Risk averse and conservative banking systems - Lack of early stage funding - Great Internet penetration - Diasporas very keen on giving back to their home country (provided they get transparency and good investment opportunities) At the heart of our vision lies the thought that crowdfunding is a financial innovation that would drain more diasporas remittances and investments to projects with social and economic impacts in their home countries. We are mainly targeting diasporas networks in order to collect funds for the different projects we select on CoFundy. In order to make a sustainable impact, we established partnerships with different actors such as IMPACT, the first social businesses incubators of LAB’ESS in Tunisia and CIEP – CONECT Innovation Entrepreneurship Platform. Our partners are able to carry on the coaching part before and after the funding, with some of the projects, in order to maximize their chances to grow. You have a project impacting Tunisia, Morrocco, Algeria? You would like to know more about crowdfunding? Visit www.cofundy.com (currently only available in French) You have a project in the West African region? Please reach out directly to us at contact@cofundy.com Show less



Argon & Co

• France
• Business Consulting and Services
• 400 - 500 Employee

• Operations consultant

  • Jan 2013 - Apr 2015

  Shoe manufacturer: - Reorganized a warehouse through optimization levers: focus on a tailored X-dock process - Supported client in a new WMS selection process Pharmaceutical leader: - Led training workshops for planners and production teams on MRP2 processes - Developed an MRP model and a prototype for a load / capacity adequacy tool Maintenance & Repair sourcing strategy for a UK-based Property Management leader: - Mapped suppliers base accross geographical… Show more Shoe manufacturer: - Reorganized a warehouse through optimization levers: focus on a tailored X-dock process - Supported client in a new WMS selection process Pharmaceutical leader: - Led training workshops for planners and production teams on MRP2 processes - Developed an MRP model and a prototype for a load / capacity adequacy tool Maintenance & Repair sourcing strategy for a UK-based Property Management leader: - Mapped suppliers base accross geographical and trade spend coverage, collected credit rating information and internal feedback - Conducted a study on skillset and degree of compliance to group standards of current supplier base For a communications satellite services provider: - Broke down a third-party service into cost categories highlighting their drivers and built benchmarking tools to rationalize procurement - Led a group level initiative to standardize technical equipments - Evaluated inventory management processes against best practices Consortium of companies in their reply for a Call for Tender issued by a European government, aiming at the setting of a taxation system for heavy trucks: - Designed the logistics network for On-Board Units based on predictions - Designed and handed over a cost-computing tool based on volume scenarios inputs - Supported the consortium in the redaction of the reply to the RFP Assisted a leading tire manufacturer in an 8 years worldwide transformation program - Identified savings levers and updated program B-case - Focus on logistics - Defined delivery service strategy with North America management teams (offers characteristics and identification of associated eligible products/markets segments for new delivery models) - Designed a decision-making support tool computing impacts on logistic costs / inventory / service level and margin of a given mix of delivery strategies and trained SC engineering teams - Evaluated feasibility & impact of Direct Factory Shipments and X-docks in delivery strategy Show less Shoe manufacturer: - Reorganized a warehouse through optimization levers: focus on a tailored X-dock process - Supported client in a new WMS selection process Pharmaceutical leader: - Led training workshops for planners and production teams on MRP2 processes - Developed an MRP model and a prototype for a load / capacity adequacy tool Maintenance & Repair sourcing strategy for a UK-based Property Management leader: - Mapped suppliers base accross geographical… Show more Shoe manufacturer: - Reorganized a warehouse through optimization levers: focus on a tailored X-dock process - Supported client in a new WMS selection process Pharmaceutical leader: - Led training workshops for planners and production teams on MRP2 processes - Developed an MRP model and a prototype for a load / capacity adequacy tool Maintenance & Repair sourcing strategy for a UK-based Property Management leader: - Mapped suppliers base accross geographical and trade spend coverage, collected credit rating information and internal feedback - Conducted a study on skillset and degree of compliance to group standards of current supplier base For a communications satellite services provider: - Broke down a third-party service into cost categories highlighting their drivers and built benchmarking tools to rationalize procurement - Led a group level initiative to standardize technical equipments - Evaluated inventory management processes against best practices Consortium of companies in their reply for a Call for Tender issued by a European government, aiming at the setting of a taxation system for heavy trucks: - Designed the logistics network for On-Board Units based on predictions - Designed and handed over a cost-computing tool based on volume scenarios inputs - Supported the consortium in the redaction of the reply to the RFP Assisted a leading tire manufacturer in an 8 years worldwide transformation program - Identified savings levers and updated program B-case - Focus on logistics - Defined delivery service strategy with North America management teams (offers characteristics and identification of associated eligible products/markets segments for new delivery models) - Designed a decision-making support tool computing impacts on logistic costs / inventory / service level and margin of a given mix of delivery strategies and trained SC engineering teams - Evaluated feasibility & impact of Direct Factory Shipments and X-docks in delivery strategy Show less



3H Partners

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Analyst

  • May 2012 - Aug 2012

  For a large service group: - Prepared an 8-year international business plan with strategic initiatives. - Made a profitability study of the AC and elevators maintenance activity and provided recommendations - Helped preparing launch of Motorola android phones in Tunisia. For a large service group: - Prepared an 8-year international business plan with strategic initiatives. - Made a profitability study of the AC and elevators maintenance activity and provided recommendations - Helped preparing launch of Motorola android phones in Tunisia.



IEOR department, Columbia University - Operations Consulting

• Région de New York City, États-Unis

• Operations consultant

  • Sep 2011 - May 2012

  Client I: Large online retailer (Turnover +$1Bn): - Identified and measured the magnitude of impacts of the following factors: Forecasting Accuracy, Inventory Management Policies, Supplier Response (Lead time, etc.) on the supply chain efficiency. - Created a model for demand forecasts for all fashion and basic products at the division level. - Determined the optimal Weeks Of Supply level in order to reach the target service level. - Designed an integrated demand and supply model… Show more Client I: Large online retailer (Turnover +$1Bn): - Identified and measured the magnitude of impacts of the following factors: Forecasting Accuracy, Inventory Management Policies, Supplier Response (Lead time, etc.) on the supply chain efficiency. - Created a model for demand forecasts for all fashion and basic products at the division level. - Determined the optimal Weeks Of Supply level in order to reach the target service level. - Designed an integrated demand and supply model based on dynamic pricing and markdowns for fashion products that takes into account price-sensitivity and seasonality • Client II: Mid-size food and beverage (import/export) family owned business: - Valued the company (DCF, Net Asset Value, Multiples, etc.) as a first step in drafting a buy-sell agreement. - Performed a financial analysis in order to assess profitability of the different areas of business based on several factors (growth, risks, margins, etc.). Show less Client I: Large online retailer (Turnover +$1Bn): - Identified and measured the magnitude of impacts of the following factors: Forecasting Accuracy, Inventory Management Policies, Supplier Response (Lead time, etc.) on the supply chain efficiency. - Created a model for demand forecasts for all fashion and basic products at the division level. - Determined the optimal Weeks Of Supply level in order to reach the target service level. - Designed an integrated demand and supply model… Show more Client I: Large online retailer (Turnover +$1Bn): - Identified and measured the magnitude of impacts of the following factors: Forecasting Accuracy, Inventory Management Policies, Supplier Response (Lead time, etc.) on the supply chain efficiency. - Created a model for demand forecasts for all fashion and basic products at the division level. - Determined the optimal Weeks Of Supply level in order to reach the target service level. - Designed an integrated demand and supply model based on dynamic pricing and markdowns for fashion products that takes into account price-sensitivity and seasonality • Client II: Mid-size food and beverage (import/export) family owned business: - Valued the company (DCF, Net Asset Value, Multiples, etc.) as a first step in drafting a buy-sell agreement. - Performed a financial analysis in order to assess profitability of the different areas of business based on several factors (growth, risks, margins, etc.). Show less



McKinsey & Company

• Business Consulting and Services
• 700 & Above Employee

• Fellow Intern

  • Apr 2011 - Aug 2011

  • Assisted an Aerospace & Defense client identify and centralize its corporate functions • Prepared a workshop identifying best-practices in governments employment policies • Led a reorganization for a European electric cable company from country divisions to Business Units • Participated in a study, leading to a public report, analysing France’s Competitiveness through benchmarking with other countries • Designed a cost-cutting program for a major hospital through internalization… Show more • Assisted an Aerospace & Defense client identify and centralize its corporate functions • Prepared a workshop identifying best-practices in governments employment policies • Led a reorganization for a European electric cable company from country divisions to Business Units • Participated in a study, leading to a public report, analysing France’s Competitiveness through benchmarking with other countries • Designed a cost-cutting program for a major hospital through internalization of outsourced activities. Show less • Assisted an Aerospace & Defense client identify and centralize its corporate functions • Prepared a workshop identifying best-practices in governments employment policies • Led a reorganization for a European electric cable company from country divisions to Business Units • Participated in a study, leading to a public report, analysing France’s Competitiveness through benchmarking with other countries • Designed a cost-cutting program for a major hospital through internalization… Show more • Assisted an Aerospace & Defense client identify and centralize its corporate functions • Prepared a workshop identifying best-practices in governments employment policies • Led a reorganization for a European electric cable company from country divisions to Business Units • Participated in a study, leading to a public report, analysing France’s Competitiveness through benchmarking with other countries • Designed a cost-cutting program for a major hospital through internalization of outsourced activities. Show less