Fareed Mustakin
Product Manager at Nimbus- Claim this Profile
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English Native or bilingual proficiency
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Malay Native or bilingual proficiency
Topline Score
Bio
Szehui Tham 谭思蔚
I have worked with Fareed for three years (and counting), and he is definitely a delight to work with. He is extremely versatile, currently managing multiple projects simultaneously and is able to switch hats/roles with ease. Our tech and ops colleagues hold Fareed in high regard because of his ability to actively listen, advise and convey each respective parties’ opinions effectively. He’d also actively check in with the team to see if we need his help and is always willing to extend his assistance in just about anything (even if it is something beyond his scope of work). Fareed is definitely a great team player and a rising leader. I highly recommend him for senior positions that will harness not just his technical skills, but also his work ethics and soft skills.
Thalia Tuan
Fareed is incredible in terms of expertise and passion for design and product. He led the efforts to fully create the brand from scratch, and advised and supervised the design and brand collaterals usage by the various departments. Additionally, he is instrumental in the product management of the Nimbus' tech, as he worked with various stakeholders, gathered their user experience feedback and demands, and translated the information to the Tech team. I would highly recommend him for management positions related to design, branding and product for small and big companies.
Szehui Tham 谭思蔚
I have worked with Fareed for three years (and counting), and he is definitely a delight to work with. He is extremely versatile, currently managing multiple projects simultaneously and is able to switch hats/roles with ease. Our tech and ops colleagues hold Fareed in high regard because of his ability to actively listen, advise and convey each respective parties’ opinions effectively. He’d also actively check in with the team to see if we need his help and is always willing to extend his assistance in just about anything (even if it is something beyond his scope of work). Fareed is definitely a great team player and a rising leader. I highly recommend him for senior positions that will harness not just his technical skills, but also his work ethics and soft skills.
Thalia Tuan
Fareed is incredible in terms of expertise and passion for design and product. He led the efforts to fully create the brand from scratch, and advised and supervised the design and brand collaterals usage by the various departments. Additionally, he is instrumental in the product management of the Nimbus' tech, as he worked with various stakeholders, gathered their user experience feedback and demands, and translated the information to the Tech team. I would highly recommend him for management positions related to design, branding and product for small and big companies.
Szehui Tham 谭思蔚
I have worked with Fareed for three years (and counting), and he is definitely a delight to work with. He is extremely versatile, currently managing multiple projects simultaneously and is able to switch hats/roles with ease. Our tech and ops colleagues hold Fareed in high regard because of his ability to actively listen, advise and convey each respective parties’ opinions effectively. He’d also actively check in with the team to see if we need his help and is always willing to extend his assistance in just about anything (even if it is something beyond his scope of work). Fareed is definitely a great team player and a rising leader. I highly recommend him for senior positions that will harness not just his technical skills, but also his work ethics and soft skills.
Thalia Tuan
Fareed is incredible in terms of expertise and passion for design and product. He led the efforts to fully create the brand from scratch, and advised and supervised the design and brand collaterals usage by the various departments. Additionally, he is instrumental in the product management of the Nimbus' tech, as he worked with various stakeholders, gathered their user experience feedback and demands, and translated the information to the Tech team. I would highly recommend him for management positions related to design, branding and product for small and big companies.
Szehui Tham 谭思蔚
I have worked with Fareed for three years (and counting), and he is definitely a delight to work with. He is extremely versatile, currently managing multiple projects simultaneously and is able to switch hats/roles with ease. Our tech and ops colleagues hold Fareed in high regard because of his ability to actively listen, advise and convey each respective parties’ opinions effectively. He’d also actively check in with the team to see if we need his help and is always willing to extend his assistance in just about anything (even if it is something beyond his scope of work). Fareed is definitely a great team player and a rising leader. I highly recommend him for senior positions that will harness not just his technical skills, but also his work ethics and soft skills.
Thalia Tuan
Fareed is incredible in terms of expertise and passion for design and product. He led the efforts to fully create the brand from scratch, and advised and supervised the design and brand collaterals usage by the various departments. Additionally, he is instrumental in the product management of the Nimbus' tech, as he worked with various stakeholders, gathered their user experience feedback and demands, and translated the information to the Tech team. I would highly recommend him for management positions related to design, branding and product for small and big companies.
Experience
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Nimbus
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Singapore
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Facilities Services
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1 - 100 Employee
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Product Manager
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Jul 2021 - Present
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General Manager
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Dec 2020 - Present
Nimbus provides quality office cleaning and maintenance services for commercial workspaces and buildings by offering both subscription and on-demand services from office cleaning to temporary labour, office supplies.We also provide a first-of-its-kind office management platform that comprehensively takes care of the actual physical workspace- from maintenance to pantry supplies, to everyday office cleaning.Go to nimbusforwork.com to find out more!
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Assistant General Manager
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Sep 2019 - Dec 2020
Nimbus provides quality office cleaning and maintenance services for commercial workspaces and buildings by offering both subscription and on-demand services from office cleaning to temporary labour, office supplies.We also provide a first-of-its-kind office management platform that comprehensively takes care of the actual physical workspace- from maintenance to pantry supplies, to everyday office cleaning.Go to nimbusforwork.com to find out more!
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Company Branding Lead & UX Designer
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Aug 2017 - Sep 2019
Brand & Marketing- Conceptualise, develop & design the Nimbus brand that help reflect the overall positioning of the brand in the industry- Conceptualise, develop & design various marketing content collaterals (consisting of both digital graphics and videos) for both offline & online channels- Conceptualise, develop & design various brand collaterals such as uniforms, namecards, letterheads & vehicle decals- Developed an on-site SEO strategy to position the brand in top Google Keyword searches- Worked closely with Digital Marketing to curate the Sales FunnelProduct, UX & Web Design- Design and developed the main company's website & other supporting websites such as the blog, online store and careers page- Planned & set the product roadmap for each quarter together with the CTO and CEO- Performed the role of a User Researcher to identify pain points of users, consolidate them and present to multiple stakeholders in the team- Plan & design features that help mitigate users' pain points, reduce operational friction & cost, and features that help improve overall business performance- Designed & Developed lo-fidelity and hi-fidelity (via Figma) sketches and prototypes and present it to the tech team for their consideration in the development process- Conduct feature prioritisation exercises and manage the product development process via agile (kanban) methodology- Performed the role of Product QA to ensure that product releases are usable and are of quality before actual releases- Conduct internal product demos to product stakeholders and gather feedback for further iteration.Operations- Structured multiple hiring channels for our workforce (both online & offline platform)- Managed the entire procurement process, from the selection of vendors to the procuring of goods and services- Conducted interviews and other recruitment activities pertaining to our workforce- Developed and designed training programmes for the workforce
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ServisHero
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Malaysia
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Consumer Services
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1 - 100 Employee
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Business Development Associate
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Apr 2016 - May 2017
Part of the foundation team that lead ServisHero's market expansion in Singapore in 2016 after their Pre-series A Funding. Performed various roles in the company: Business Development, Marketing & Design, Business Operations, Project Management, User Experience & Community Building*Business Development*- Increased the number of active service providers on the platform by at least 50%- Designed an onboarding funnel to curate quality service providers onto the platform- Designed and introduced educational tools for seamless onboarding that is unique to the demographics of service providers in S'pore.- Managed multiple accounts to provide customer support and retention.*Marketing & Design*- Planned multiple offline & online Growth Hacking Strategies to increase the number of app downloads and improve the brand's presence.- Designed collaterals unique to the local demographic & psychographic- Worked closely with the Brand Lead in Malaysia to impose consistency in the execution of the design of collaterals in Singapore.- Designed social media graphics for various social media platforms.- Planned, produced and edited multiple marketing videos for both public and internal use.*Business Operations*- Ensured that each customer request receives multiple quotes from service providers by liaising closely with both the customer and the service provider.- Provided dedicated customer support to customers.*Project Management*- Planned, proposed, organized and executed a sizeable project request by a renowned tech company (the largest revenue made by the company via a single request)- Organized manpower and handle the procurement of items for the project*User Experience & Community Building*- Organized periodic community building session to better understand the users' needs as well as their pain points.- Reflected findings and provided feedback to product managers and developers to help shape future product iterations.
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CNBC
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United States
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Broadcast Media Production and Distribution
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700 & Above Employee
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Post Production Associate (Contract)
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Feb 2012 - Jun 2012
- Edited real time footages for news broadcast and programmes such as Squawk Box Asia.- Pieced and structured CNBC programmes and shows such as Managing Asia.- Worked closely with producers and assistant producer to churn out visual content for the channel- Generated breaking news visuals under tight deadlines
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Post Production Intern
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Nov 2011 - Feb 2012
- Edited real time footages for news broadcast and programmes such as Squawk Box Asia.- Pieced and structured CNBC programmes and shows such as Managing Asia.- Worked closely with producers and assistant producer to churn out visual content for the channel
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Education
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2014 - 2018
Singapore University of Social Sciences
Bachelor of Science in Marketing with Psychology Minor (Honours) -
2017 - 2017
General Assembly
User Experience Design Immersive -
2010 - 2012
Singapore Polytechnic
Diploma Plus in Digital Film, Distinction in Final Project -
2009 - 2012
Singapore Polytechnic
Media & Communications, Diploma in Media & Communication
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