Experience

Hash Technologies LLC

• United States
• Software Development
• 1 - 100 Employee

• DevOps / Site Reliability Engineer

  • Aug 2021 - Present

  Version Control and CI/CD: Leveraged Git for version control, maintaining clean and efficient code bases. Used Jenkins, CircleCI, and Maven for continuous integration/continuous deployment, accelerating release cycles and improving software quality. Database Management: Proficient in managing and optimizing SQL Server databases, writing complex SQL queries, and improving database performance and security. Cloud and Infrastructure Management: Managed cloud-based resources on AWS, using IaaS services to provision and manage virtual servers, storage, and networking. Used Ansible for configuration management and automation. Containerization and Orchestration: Deployed, scaled, and managed containerized applications using Docker and Kubernetes, improving application reliability and scalability. Operating Systems and Testing: Worked extensively with both Windows and Linux operating systems for application development and deployment. Applied Selenium for automating web application testing, ensuring high software quality. Show less



JNIT Technologies

• IT Services and IT Consulting
• 100 - 200 Employee

• Java Developer

  • Jul 2018 - Aug 2021

  Software Development: Developed and optimized robust and scalable software applications using Core and Advanced Java with a focus on efficient JVM performance and effective memory management. Web Development: Leveraged HTML, CSS, JavaScript, jQuery, and various web frameworks to design, implement, and enhance user interfaces, improving overall user experience. Database Management: Handled data management, schema creation, and SQL query writing using MySQL, ensuring efficient and seamless application-database interactions. Testing and Debugging: Developed test cases and automated testing processes using JUnit and Selenium. Identified, debugged, and resolved issues to enhance overall application quality. Version Control and Deployment: Managed code versions with Git, handled build processes and project dependencies with Maven. Ensured smooth application deployment on Java servers and JBoss. Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Support Engineer

  • Mar 2016 - Jun 2018

  Responded promptly and professionally to customer inquiries, issues, and requests via email, phone calls, chat, and support tickets. Diagnosed and resolved technical problems, ensuring effective solutions and timely issue resolution for customers. Demonstrated comprehensive product knowledge to provide accurate and helpful information, enhancing customer experience. Documented and maintained detailed records of customer interactions, issues, and solutions in support ticketing system and knowledge base. Offered remote assistance to customers, guiding them through software installations, configurations, and troubleshooting processes. Show less