Experience

Redland City Council

• Australia
• Government Administration
• 300 - 400 Employee

• Asset Management Coordinator

  • Sep 2021 - Present

  1. Extract, analyse and report on asset data and information across all Council's Asset Classes and manage the integrity and quality of the asset register. This includes: • Developing asset renewal and upgrade models and priorities and programs; • Completing analysis of asset data to inform improvement plans; • Implementing performance monitoring and management; and • Project delivery of condition assessment and asset management programs with economies of scale. 2. Manage the delivery of the corporate Asset Management System (AMS) long and short term strategies to support the Council's asset management policy and strategy direction and evaluate effectiveness, including: • Improvement of the asset data in the Asset Management technology system; and • Contribute to the development of strategies relating to long term asset management. 3. Develop and maintain procedures, guidelines and work instructions within the Strategic Asset Management team to enable a consistent approach throughout the organisation, including coordination and participation in Asset Management best practice implementation. 4. Develop reports for the Group and Service Manager to provide status and progress updates to contribute to the achievement of group objectives. 5. Develop reports for Council and the Executive Leadership Team for review of the Service Manager Asset Management, as required. 6. Participate and contribute to team effectiveness by using problem solving skills and demonstrating continuous improvement of processes and procedures around asset management. Assist in developing and improving systems to meet stated levels of service delivery. 6. Deliver training, advice, maintenance and support in the application of Council's AMS towards best practice in Asset Management Show less



Gladstone Regional Council

• Australia
• Government Administration
• 100 - 200 Employee

• Asset Management

  • Jan 2020 - Sep 2021

  Develop and implement effective asset management practices including operational inspection, condition assessment & scheduled maintenance programs for Parks, Building & Facilities, Aquatic Facilities & Waste Services.  Manage Third Party Contractor relationship undertaking annual audit & condition assessment and identifying forward works programs and defects. Liaise with the Engineering Design Services team to identify, propose and participate in the capital work programs that deliver sustainable improvement in asset performance, reduce risks and life cycle costs from acquisition to disposal.  Develop asset performance monitoring programs through effective and efficient AM standards & AM practices to support operational program delivery and long-term financial planning. Develop irrigation management plan for parks that consider park hierarchy, water source reliability, park use, water sources, vegetation types, automation, standards for design and construction Perform failure and life cycle cost analysis of assets to evaluate performance of Council’s Infrastructure assets to achieve optimum Council’s levels of service Show less



City of Moreton Bay

• Australia
• Government Administration
• 200 - 300 Employee

• Asset Management Engineer

  • Oct 2014 - Jan 2020

  Develop, implement and maintain effective asset management practices and improvements including data collection, asset condition analysis, asset lifecycle analysis, engineering design standards, levels of service, effective intervention treatments and the asset handover process.Undertake strategic asset management modeling and project programming prioritization in line with Council's asset management plans.Provides specialist asset management advice through-out the organization including, system improvements and procedures.Assist in the preparation of the draft capital and operating 10 year project program including but not limited to the development of Council's asset renewal program based on asset condition and prioritization. Responsible for updating asset condition information into Council's asset management system and for analyzing the effectiveness of asset design throughout the asset's lifecycle including effective asset design and construction.Act as an ambassador for sound asset management practices and the development of Council wide culture that integrates appropriate asset management processes into all Council operations. Show less

• Business Analyst - Asset Management

  • Jun 2013 - May 2017

  Involved with the design and implementation of engineering processes by integrating them with Council’s new asset management system.Identify, investigate and implement workflow process and system improvement changes for planned and unplanned work for Roads, Parks & Buildings.Facilitate meetings with Subject Matter Experts (SMEs) across the business and the IT team to develop and implement system and process improvements. Develop “To Be” and “As Is” cross-functional engineering processes showing clear handovers between business units from Pre-Concept to the Finalization stage using MS Visio & Business Process Modeling Notation (BPMN). Develop task matrices to detail activities, reference manuals and documents used with the work flow processes.Data analysis to identify asset management process or system improvements in order to implement efficient business solutions and cost savings.Identify and prioritize the significant opportunities to improve asset maintenance performance throughout the end-to-end processes.Build in asset management system controls in the processes using appropriate technology and metrics and tools such as KPIs and reporting. Show less



MBC Global (Pty) Ltd

• Business Analyst

  • Jan 2013 - Sep 2013

  Identify, investigate and implement system business improvement changes for electricity retailers across Australia. Perform Design and Analysis, Development, User Acceptance Testing (UAT) and Product Verification Testing (PVT) for system process changes before deployment into the live Production environment. Complete Release Requests and develop Work Instructions for users on implemented changes. Prepare test cases and scripts to assist with testing and PVT Resolve system related issues from customers and recommend solutions for improvements. Work in consultation with Subject Matter Experts (SMEs) & Program Analysts to develop solutions for system process changes. Communicate implemented system process and reporting changes to users across the organization. Show less



Ergon Energy

• Utilities
• 700 & Above Employee

• Business Process Improvement Analyst

  • Mar 2012 - Dec 2012

  Identify, investigate and implement engineering processes and system improvement changes for the Operations Unit’s Program of Works (i.e. asset maintenance & capital construction work). Facilitate meetings with Subject Matter Experts (SMEs) across the business and the IT team to develop and implement system and process improvements. Develop end-to-end cross-functional workflow processes showing clear handovers between business units from Pre-Concept to the Finalization stage using MS Visio & Business Process Modeling Notation (BPMN). Develop task matrices to detail activities; reference manuals and documents used with the workflow processes. Data analysis to identify process or system improvements in order to implement efficient business solutions. Establish processes and measures that embed the improvements and to provide leading indications to Executive Management for future issues Identify and prioritize the significant opportunities to improve asset maintenance performance throughout the end-to-end processes. Build in management controls in the processes using appropriate technology and metrics and tools such as KPIs and reporting. Developed the end-to-end cross-functional workflow processes for the Works Delivery Improvement Program and the 2.5 Year Rolling Works Plan Projects. Improved the process for Asset Inspection & Defect Management, which resulted in significant cost savings for the organization. Replaced the use of MS Excel spreadsheets and Access databases that were being used to build and maintain the Work Plan, with an ERP based solution. Show less



ACC New Zealand

• New Zealand
• Government Administration
• 700 & Above Employee

• Business Process Improvement Analyst

  • Apr 2008 - Mar 2012

  Identify, investigate and implement continuous business improvement changes and innovation initiatives for injury insurance claims. Subject Matter Expert for all payment process tasks for weekly compensation, lump sum & independent allowance, accidental death and sensitive claims. Analyze reporting data and used it to identify either improvements or innovations in order to implement efficient business solutions. Develop new processes and update existing processes using MS Visio and Business Process Modelling Notation (BPMN). Complete business change requests for process and system changes and seeking prioritization/approval from the Business Decision Group. Work in consultation with Subject Matter Experts (SMEs) & Business Systems Developers to implement process, system and document changes. Work with the Learning & Development Unit to identify training needs for system and process changes Work with Business System Developers to develop business requirements, perform impact assessments, testing the impact assessments and implementing system changes in the IT production environment before the changes go live to users. Project Management Communicate implemented system and process changes to users across the organization. Show less



IAG New Zealand Insurance (Ltd), New Zealand

• Wellington & Wairarapa, New Zealand

• Business Support Adviser

  • Aug 2005 - Mar 2008



Department of Corrections, New Zealand

• Wellington & Wairarapa, New Zealand

• Corrections Officer

  • Apr 2004 - Jul 2005

  Arrived in New Zealand from overseas in January 2003 and studied full-time until March 2004 Arrived in New Zealand from overseas in January 2003 and studied full-time until March 2004



Agricultural Bank of Zimbabwe Limited, Zimbabwe

• Harare

• Senior Manager IT and Central Operations

  • Feb 2001 - Dec 2002

  Managed the retail banking operations and ensured that processes/procedures as well as internal risk controls were followed. Managed Central Cash and Card Centre Operations. Managed the IT Business Unit Prepared the annual budget and monitored expenditure on a regular basis. Develop end-to-end transactional flow processes showing clear handovers between the centralized business units and branches. Carried out business process re-engineering and continuous improvements of the centralized processes to improve customer service. Human resource management of staff by setting organizational objectives, tracking performance, training, performing staff appraisals, carrying out disciplinary action, staff placements and promotions. Identified, investigated and analyzed various back-office processes in twenty-four (24) main branches and fifty-four (54) rural outlets across the country and implemented them in a central location. Developed Service Level Agreements (SLA) with external customers for Central Operations. Set up a Disaster Recover Site and developed a Business Continuity Plan for central operations. Developed a Pricing, Policy & Procedures document for the bank by benchmarking with key competitors. Developed an operational risk framework for monitoring use of all the suspense accounts for retail banking operations. Show less



Standard Chartered Bank, Zimbabwe

• Harare

• Manager Central Operations

  • Jul 1998 - Jan 2001

  Manage the Central Operations functions of the bank Monitoring Key Control Standards (KCS) on operational processes. Reviewing the bank’s balance sheet at the Asset & Liabilities Committee from an operational point of view. Manage the Central Operations functions of the bank Monitoring Key Control Standards (KCS) on operational processes. Reviewing the bank’s balance sheet at the Asset & Liabilities Committee from an operational point of view.



National Airline of Zimbabwe, Zimbabwe

• Harare

• Research & Development Engineer

  • Jul 1994 - Jun 1998

  Managed aircraft maintenance for Boeing airplanes such as A, B, C and D maintenance checks. Responsible for carrying out Boeing aircraft structural repair designs. Involved in planning work for the engineering team for all aircraft modifications being issued by the Aircraft Manufacturer via service bulletins. Assessment of work completed on aircraft modifications in compliance with Federal Aviation Airworthiness (FAA) Directives. Materials planning and ordering of aircrafts parts/spares. Updating records on all aircraft modifications arising from the aircraft manufacturer for future reference to other modifications and for investigating major and recurring defects. Provide specialist technical advice to flight operations Project Engineer for Ageing Aircraft Maintenance Program – successfully managed the first Boeing 707 D Check maintenance project for the National Airline. Show less



MoreWear Industries Ltd, Zimbabwe

• Harare

• Design Engineer

  • Feb 1993 - Jun 1994

  Responsible for carrying out design of water tanks, fuel tanks, air receivers, pressure vessels, railway rolling stock and farm trailers. Perform cost estimation of design including materials, consumables and direct and indirect costs Responsible for carrying out design of water tanks, fuel tanks, air receivers, pressure vessels, railway rolling stock and farm trailers. Perform cost estimation of design including materials, consumables and direct and indirect costs