Experience

Best Theratronics

• Canada
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Computer System Technician

  • Jan 2022 - Present

  ❖ Install, configure and upkeep usability of desktop computers, peripheral equipment, and software ❖ Resolve technical problems with computing equipment and software with support contacts ❖ Ensure desktop computers interconnect seamlessly with diverse systems ➢ Associated validation and computer conferencing systems ➢ File and email servers ❖ Improve aging infrastructure ➢ Move key systems to virtualized environments ➢ Coordinate software rollouts ❖ Maintain and support internal and remote hosted application solutions ❖ Configure telephone systems with voice over IP (VOIP)



Algonquin College of Applied Arts and Technology

• Canada
• Higher Education
• 700 & Above Employee

• Computer Lab Assistant

  • May 2019 - Jul 2019

  ❖ Diagnosed software issues, installed updates and new software ❖ Detected, located, and removed malicious programs ❖ Monitored and troubleshooted Local Area Network ❖ Assessed problems and provided assistance and solutions to students ❖ Documented the process (creation and resolution) of issues ❖ Setup and maintained Cisco routers, switches, wireless access points, and cables ❖ Reimaging operating systems ❖ Maintained and performed health checks for computer components ❖ Diagnosed software issues, installed updates and new software ❖ Detected, located, and removed malicious programs ❖ Monitored and troubleshooted Local Area Network ❖ Assessed problems and provided assistance and solutions to students ❖ Documented the process (creation and resolution) of issues ❖ Setup and maintained Cisco routers, switches, wireless access points, and cables ❖ Reimaging operating systems ❖ Maintained and performed health checks for computer components