Experience

QShop Tech, Inc.

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• Merchant Success Specialist

  • Jan 2021 - Present



Yoke Solutions Limited

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jan 2020 - Jan 2022

  *Responsible for project management of websites and mobile applications *Develop and manage strategies and processes which will account for new vendor sign up on Qshop (company's new product)*Track notes of all interactions and keep opportunities in the sales pipeline on Google Sheets or a CRM. (Qshop)*Build and maintain strong rapport over the phone with potential vendors (Qshop) *Website and Mobile application testing*Managing client website and emails*Managing Company mailbox*Accurately recording minutes from meetings.*Providing general administrative and human resource functions. Show less

• • Apr 2017 - Dec 2019

  Key achievements;* Successfully assisted in the recruitment and interview process of both junior and senior-level staff* Earned a promotion due to my exceptional support to the managing director and co-workers* Effectively decreased office running cost by 50%* Successfully coordinated team events and saved expenses by 40%Core Responsibilities*Oversaw shortlisting and interviewing of both junior and senior-level staff*Worked closely with Manager to determine HR and staffing needs*Assisted Manager with layoffs, disciplinary actions, terminations and promotions*Prepared offer letters*Handled employee complaints, concerns, and disputes*Resolved and/or escalated operational-support issues in a timely fashion*Maintained employee files, training, medical, etc*Prepared and deliver presentations to management regarding practices and recommendations for changes*Provided staff orientations*Monitored daily attendance*Recommended solutions to resolve chronic attendance difficulties*Promoted workplace safety*Ensured effective generator/diesel maintenance, electrical repairs/maintenance*Managed the activities of office security guards and cleaning staff*Handled all purchases relating to office supplies, facilities and resources*Ensured that all administration activities are cost-effectively implemented, considering valuefor money and sustainability*Monitored inventory of office supplies Show less



Explicit Consultants

• Ogudu, Lagos

• Personal Assistant

  • Jan 2017 - Apr 2017

  * Scheduled meetings * Processed confidential reports and documents * Took minutes of meetings * Recorded office expenditure and filed receipts * Composed office correspondence * Attended to visitors and answered telephone calls professionally * Accurately took messages and delivered them to recipients * Scheduled meetings * Processed confidential reports and documents * Took minutes of meetings * Recorded office expenditure and filed receipts * Composed office correspondence * Attended to visitors and answered telephone calls professionally * Accurately took messages and delivered them to recipients



Carlisle Advisory

• Lekki, Lagos

• Human Resources Intern

  • Sep 2016 - Dec 2016

  * Prepared HR-related reports as needed * Reviewed and distributed company policies in digital formats or hard copies * Participated in organizing company events and retreats * Responded to staff inquiries regarding HR policies, employee benefits, and other HR-related matters * Assisted the HR team in organizing career fairs and special events. * Prepared HR-related reports as needed * Reviewed and distributed company policies in digital formats or hard copies * Participated in organizing company events and retreats * Responded to staff inquiries regarding HR policies, employee benefits, and other HR-related matters * Assisted the HR team in organizing career fairs and special events.