Experience

Selangor State Government

• Government Administration
• 1 - 100 Employee

• Voice Talent

  • Jul 2023 - Present

  Was selected to voice over the information regarding Selangor State Government Incentives

• Program Host

  • 2018 - Present

• Administrative Assistant

  • Jul 2017 - Present

  Provided high-level administrative support to executives, resulting in a positive impact on the departmental overall performance.Provided exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings.Responsible for preparing official state government letters, memos, reports and various documentations.Involved in developing and implementing a new license system which resulted in a 90% improvement in efficiency.Experienced in travel arrangements such as booking flights and hotel. Experienced in meetings planning and take detailed minutes.Responsible in handling Selangor State Auction License.Responsible in MS ISO 9001:2015 documentation. Experienced in handling financial allocations approved by Selangor State EXCOs. Managing and coordinating Selangor State EXCOs events. Experienced in analyzing and implementing filing system Show less