Experience

Smart Support

• Saudi Arabia
• Technology, Information and Internet
• 1 - 100 Employee

• Personal Assistant To CEO And Internal PR

  • Jul 2022 - Present



Freelance

• Arabic and English Voice Over

  • Aug 2021 - Present



Infinity Corp.

• Holding Companies
• 1 - 100 Employee

• Public Relations & Media Internship

  • Aug 2021 - Sep 2022

• Public Relations Specialist

  • Sep 2021 - Jan 2022



The Arab Academy For Management, Banking And Financial Sciences

• Egypt
• Education Administration Programs
• 100 - 200 Employee

• Customer Service Representative & Student Affairs Executive

  • Jan 2020 - Mar 2020

  • Customer Service Representatives provide the customers of an organization with guidance and information. Duties commonly listed on Customer Service • Representative resume samples are answering to inquiries, giving instructions, promoting products and services and solving complaints • Customer Service Representatives provide the customers of an organization with guidance and information. Duties commonly listed on Customer Service • Representative resume samples are answering to inquiries, giving instructions, promoting products and services and solving complaints



Dynamics Link

• Egypt
• Software Development
• 1 - 100 Employee

• Sales Account Manager

  • Oct 2018 - Mar 2019

  • Develop positive relationships with clients • Act as the point of contact and handle customers’ individual needs • Generate new business using existing and potential customer networks • Resolve conflicts and provide solutions to customers in a timely manner • Report on the status of accounts and transactions • Set and track sales account targets, aligned with company objectives • Suggest actions to improve sales performance and identify opportunities for growth • Develop positive relationships with clients • Act as the point of contact and handle customers’ individual needs • Generate new business using existing and potential customer networks • Resolve conflicts and provide solutions to customers in a timely manner • Report on the status of accounts and transactions • Set and track sales account targets, aligned with company objectives • Suggest actions to improve sales performance and identify opportunities for growth



ECC Solutions

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Executive

  • Oct 2017 - Sep 2018

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OSN

• United Arab Emirates
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Customer Retention Repsentative

  • May 2017 - Oct 2017

  • Consumer Retention Representative Description: Work in a fast-paced call center environment to make outbound retention calls to existing customers who have recently obtained and/or upgraded services on their account.• A retention agent try to provide the Customers with offers in order to get back to the service again.

• Customer Service Representative

  • Nov 2016 - May 2017

  • A customer service advisor interacts with customers to answer questions and provide service.• Customer service advisor jobs require excellent communication skills, patience, and a resume