Farah Gratiana Yaputra

Marketing Coordinator at PREPAC Packaging Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Haymarket, New South Wales, Australia, AU

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Experience

    • Australia
    • Packaging and Containers Manufacturing
    • 1 - 100 Employee
    • Marketing Coordinator
      • Sep 2022 - Present

      Coordinating and supporting the development and execution of all marketing initiatives Monitor and launch social media post on accounts for daily activities Run reports on user engagement and paid advertising Coordinate development of marketing collateral for internal and external use CRM updated during customer engagement Manage with customer enquiries Coordinating and supporting the development and execution of all marketing initiatives Monitor and launch social media post on accounts for daily activities Run reports on user engagement and paid advertising Coordinate development of marketing collateral for internal and external use CRM updated during customer engagement Manage with customer enquiries

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Food And Beverage Attendant
      • Feb 2022 - Jun 2022

      Provided full table side service in a busy, upscale restaurant Memorised an average of 5-10 specials every shift Adopted a personalised approach, interacting with regular customers and memorising their usual orders Ensured that customers received respectful and professional treatment at all times Upsold drinks and specials Tracking KPI's and performance against target goal Provided full table side service in a busy, upscale restaurant Memorised an average of 5-10 specials every shift Adopted a personalised approach, interacting with regular customers and memorising their usual orders Ensured that customers received respectful and professional treatment at all times Upsold drinks and specials Tracking KPI's and performance against target goal

    • Australia
    • Restaurants
    • 1 - 100 Employee
    • Team Leader
      • Feb 2021 - Jun 2022

      Food and beverage attendant Hired and trained all operational staff members Handle customer enquires through email, calls and in person In charge of the communication between members Ensure cleanliness throughout the stations Usage of POS and handle purchases Food and beverage attendant Hired and trained all operational staff members Handle customer enquires through email, calls and in person In charge of the communication between members Ensure cleanliness throughout the stations Usage of POS and handle purchases

    • Food And Beverage Attendant
      • Feb 2021 - Nov 2021

      Provided excellent customer service Worked in a fast-paced environment Trained and Hired operational staff Provided excellent customer service Worked in a fast-paced environment Trained and Hired operational staff

    • Indonesia
    • Wholesale
    • 1 - 100 Employee
    • Marketing And Public Relations Assistant
      • Feb 2018 - Jul 2018

      Monitored customer satisfaction in company products and services Building relationship with customers Assisted in problem-solving and brainstorming solutions to existing concerns Develop marketing strategies to promote and educate customers about the company products Tracking progress and reports Monitored customer satisfaction in company products and services Building relationship with customers Assisted in problem-solving and brainstorming solutions to existing concerns Develop marketing strategies to promote and educate customers about the company products Tracking progress and reports

Education

  • University of Sydney
    Bachelor of Arts - BA, Marketing
    2019 - 2021

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