Experience

Four Points by Sheraton Hotel and Serviced Apartments, Pune
• India
• Hospitality
• 1 - 100 Employee
• HEALTH CLUB and Horticulture head of dept

  • Apr 2015 - Present


Naseem Apparels

• Pakistan
• Apparel Manufacturing

• Sales and Marketing Manager

  • Jan 2012 - Mar 2015

  Achieving sales targets Making DSR (daily sales Report ) Liaison between all impacted dept ‘ to insure proper management and communications/reporting practice Manage capital purchases, direct vendor relation, generate and maintain all business/ customers tracking reports. Created and managed marketing database, lead management, tracking and organized programs to increase present sales Process monthly expense reports, reflecting supporting documents… Show more Achieving sales targets Making DSR (daily sales Report ) Liaison between all impacted dept ‘ to insure proper management and communications/reporting practice Manage capital purchases, direct vendor relation, generate and maintain all business/ customers tracking reports. Created and managed marketing database, lead management, tracking and organized programs to increase present sales Process monthly expense reports, reflecting supporting documents and budget code indexes. liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations; Communicating with target audiences and managing customer relationships; Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organisation and the campaign; Managing the production of marketing materials, including leaflets, posters, flyers, Arranging for the effective distribution of marketing materials; Maintaining and updating customer databases; Contributing to, and developing, marketing plans and strategies; Managing budgets; Supporting the marketing manager and other colleagues Show less Achieving sales targets Making DSR (daily sales Report ) Liaison between all impacted dept ‘ to insure proper management and communications/reporting practice Manage capital purchases, direct vendor relation, generate and maintain all business/ customers tracking reports. Created and managed marketing database, lead management, tracking and organized programs to increase present sales Process monthly expense reports, reflecting supporting documents… Show more Achieving sales targets Making DSR (daily sales Report ) Liaison between all impacted dept ‘ to insure proper management and communications/reporting practice Manage capital purchases, direct vendor relation, generate and maintain all business/ customers tracking reports. Created and managed marketing database, lead management, tracking and organized programs to increase present sales Process monthly expense reports, reflecting supporting documents and budget code indexes. liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations; Communicating with target audiences and managing customer relationships; Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organisation and the campaign; Managing the production of marketing materials, including leaflets, posters, flyers, Arranging for the effective distribution of marketing materials; Maintaining and updating customer databases; Contributing to, and developing, marketing plans and strategies; Managing budgets; Supporting the marketing manager and other colleagues Show less



Metro

• United Kingdom
• Book and Periodical Publishing
• 100 - 200 Employee

• Health Club Manager

  • Mar 2008 - Dec 2011

  • Supervises and coordinates activities of workers engaged in planning, selling, and instructing fitness plans for clients of health club: Assigns and adjusts work schedules to meet customer demand.; • Interviews, hires, and trains new employees.; • Observes workers in performance of duties and gives remedial training to correct worker deficiencies and ensure courteous service to patrons • Plans and sells figure-controlling programs to prospective patrons. • Assists subordinates in… Show more • Supervises and coordinates activities of workers engaged in planning, selling, and instructing fitness plans for clients of health club: Assigns and adjusts work schedules to meet customer demand.; • Interviews, hires, and trains new employees.; • Observes workers in performance of duties and gives remedial training to correct worker deficiencies and ensure courteous service to patrons • Plans and sells figure-controlling programs to prospective patrons. • Assists subordinates in interviewing, measuring, and evaluating patrons' physical condition to determine appropriate fitness program. • Prepares contract forms, obtains signatures, collects deposits, and issues membership cards to patrons accepting plans. • Demonstrates operation and explains purpose of equipment, such as treadmill exerciser and stationary bicycle, and instructs patrons in their use. • Monitors patron's exercise program to ensure adherence to specified techniques. Show less • Supervises and coordinates activities of workers engaged in planning, selling, and instructing fitness plans for clients of health club: Assigns and adjusts work schedules to meet customer demand.; • Interviews, hires, and trains new employees.; • Observes workers in performance of duties and gives remedial training to correct worker deficiencies and ensure courteous service to patrons • Plans and sells figure-controlling programs to prospective patrons. • Assists subordinates in… Show more • Supervises and coordinates activities of workers engaged in planning, selling, and instructing fitness plans for clients of health club: Assigns and adjusts work schedules to meet customer demand.; • Interviews, hires, and trains new employees.; • Observes workers in performance of duties and gives remedial training to correct worker deficiencies and ensure courteous service to patrons • Plans and sells figure-controlling programs to prospective patrons. • Assists subordinates in interviewing, measuring, and evaluating patrons' physical condition to determine appropriate fitness program. • Prepares contract forms, obtains signatures, collects deposits, and issues membership cards to patrons accepting plans. • Demonstrates operation and explains purpose of equipment, such as treadmill exerciser and stationary bicycle, and instructs patrons in their use. • Monitors patron's exercise program to ensure adherence to specified techniques. Show less



Tamam Restaurant

• France
• Restaurants

• Restaurant and Food Services Manager

  • Oct 2004 - Dec 2007

  Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security; Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc; People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling… Show more Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security; Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc; People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rota’s; Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations; Ensuring high standards of customer service are maintained; Implementing, and instilling in their teams, company policies, procedures, ethics, etc; Handling customer complaints and queries; Implementing branded promotional campaigns from head office, including the handling of point of sale promotional materials, or devising your own promotional campaigns; Preparing reports and other performance analysis documentation; Reporting to and attending regular meetings with area managers or head office representatives; Establishing relationships with the local community and undertaking activities that comply with the company's corporate social responsibility programs. Show less Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security; Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc; People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling… Show more Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security; Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc; People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rota’s; Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations; Ensuring high standards of customer service are maintained; Implementing, and instilling in their teams, company policies, procedures, ethics, etc; Handling customer complaints and queries; Implementing branded promotional campaigns from head office, including the handling of point of sale promotional materials, or devising your own promotional campaigns; Preparing reports and other performance analysis documentation; Reporting to and attending regular meetings with area managers or head office representatives; Establishing relationships with the local community and undertaking activities that comply with the company's corporate social responsibility programs. Show less



Kumar Bhatia Furnishings L.L.C

• Sales and Marketing Manager

  • Aug 2003 - Oct 2007

  ( Free Lancing ) Achieving sales targets Making DSR (daily sales Report ) Supervising sales executives Liaison with the junior sales executive and helping them achieve the targets Promoting goods at different customer outlets by organizing different type of display Client handling, building new contacts and maintaining good business with existing new customers. Liaison between all impacted dept ‘ to insure proper… Show more ( Free Lancing ) Achieving sales targets Making DSR (daily sales Report ) Supervising sales executives Liaison with the junior sales executive and helping them achieve the targets Promoting goods at different customer outlets by organizing different type of display Client handling, building new contacts and maintaining good business with existing new customers. Liaison between all impacted dept ‘ to insure proper management and communications/reporting practice Manage capital purchases, direct vendor relation, generate and maintain all business/ customers tracking reports. Created and managed marketing database, lead management, tracking and organized programs to increase present sales Process monthly expense reports, reflecting supporting documents and budget code indexes. Show less ( Free Lancing ) Achieving sales targets Making DSR (daily sales Report ) Supervising sales executives Liaison with the junior sales executive and helping them achieve the targets Promoting goods at different customer outlets by organizing different type of display Client handling, building new contacts and maintaining good business with existing new customers. Liaison between all impacted dept ‘ to insure proper… Show more ( Free Lancing ) Achieving sales targets Making DSR (daily sales Report ) Supervising sales executives Liaison with the junior sales executive and helping them achieve the targets Promoting goods at different customer outlets by organizing different type of display Client handling, building new contacts and maintaining good business with existing new customers. Liaison between all impacted dept ‘ to insure proper management and communications/reporting practice Manage capital purchases, direct vendor relation, generate and maintain all business/ customers tracking reports. Created and managed marketing database, lead management, tracking and organized programs to increase present sales Process monthly expense reports, reflecting supporting documents and budget code indexes. Show less



Thai Airways International

• Airlines and Aviation
• 1 - 100 Employee

• Traffic/Ground Handling Officer

  • Mar 2002 - Jul 2003

  Check-in of passengers on departure counters. Flight boarding control on departure gates. Transit and transfer passenger handling Arrival desk formalities at the arrivals. Meet and assist special handling passengers. Planning flight catering. Mishandled baggage delivery and reports. Actioning of CPM, TPM, LDM, PSM, SOM, PTM. Ramp Handling,Revenue Handling Check-in of passengers on departure counters. Flight boarding control on departure gates. Transit and transfer passenger handling Arrival desk formalities at the arrivals. Meet and assist special handling passengers. Planning flight catering. Mishandled baggage delivery and reports. Actioning of CPM, TPM, LDM, PSM, SOM, PTM. Ramp Handling,Revenue Handling



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Passenger/Ground Handling Officer

  • Jan 1994 - Feb 2000

  Passenger services queries. Meet and assist passenger on arrivals. First class lounge passengers handling Transit passengers handling at transit desk Boarding at departure gates. Making announcements at the departure gates. Handling of special need passengers, UM’s, Inadmissible passengers, YP’s, Meda cases. Office incharge for daily official duties, making of staff duty allocation, staff rosters, data entry of daily agendas. Passenger services queries. Meet and assist passenger on arrivals. First class lounge passengers handling Transit passengers handling at transit desk Boarding at departure gates. Making announcements at the departure gates. Handling of special need passengers, UM’s, Inadmissible passengers, YP’s, Meda cases. Office incharge for daily official duties, making of staff duty allocation, staff rosters, data entry of daily agendas.



Unique Travels & Tours

• United States
• Travel Arrangements
• 1 - 100 Employee

• Ticketing and Reservations Agent

  • Apr 1992 - Feb 1993

  Making bookings/ reservations, Working on Dmar’s and Sabre system, Issuing of Tickets, Fare calculations.Handling all customers’ queries and Sales. Making bookings/ reservations, Working on Dmar’s and Sabre system, Issuing of Tickets, Fare calculations.Handling all customers’ queries and Sales.