Experience

ShipBob

• United States
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• • Jul 2023 - Present

• • Jan 2022 - Jul 2023



Salaam Handicrafts

• Moradabad, Uttar Pradesh, India

• Founder

  • Jan 2019 - Present

  Manufaturer and supplier of Metal Handicrafts, Home & Garden Decor. Manufaturer and supplier of Metal Handicrafts, Home & Garden Decor.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Customer Care Professional

  • Mar 2018 - Jan 2021

  • Dispute resolution (HNI Cards) • Sales • Analysis • Dispute resolution (HNI Cards) • Sales • Analysis



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Feb 2017 - Feb 2018

  Job role involves making important decisions on credit card information, handling critical personal financial information. Involved creating daily reports with utmost integrity. Customer centric approach. Handling Barclays social media handles, campaign management, optimisation of Barclays web presence. Client acquisition and retention. Debt management. Job role involves making important decisions on credit card information, handling critical personal financial information. Involved creating daily reports with utmost integrity. Customer centric approach. Handling Barclays social media handles, campaign management, optimisation of Barclays web presence. Client acquisition and retention. Debt management.



Infinigent LLP

• Gurgaon, Haryana, India

• Customer Relationship Specialist

  • Jan 2014 - Jan 2017

  *Providing customer services to America Online. *Complaints handling and Follow ups. *Customer retentions And Up-selling. *Providing customer services to America Online. *Complaints handling and Follow ups. *Customer retentions And Up-selling.