Faouzi Guessoum
General Manager at Blue Diamond Resorts- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Full professional proficiency
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Espagnol Full professional proficiency
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Arabe Professional working proficiency
Topline Score
Bio
Joaquín Niza Contreras
He conocido a Faouzi Guessoum en Cayo Santa María (Cuba), donde hemos trabajado en el mismo equipo. Es buen compañero y un profesional comprometido, siempre dispuesto a dar lo mejor de sí para conseguir un excelente servicio al cliente.
Joaquín Niza Contreras
He conocido a Faouzi Guessoum en Cayo Santa María (Cuba), donde hemos trabajado en el mismo equipo. Es buen compañero y un profesional comprometido, siempre dispuesto a dar lo mejor de sí para conseguir un excelente servicio al cliente.
Joaquín Niza Contreras
He conocido a Faouzi Guessoum en Cayo Santa María (Cuba), donde hemos trabajado en el mismo equipo. Es buen compañero y un profesional comprometido, siempre dispuesto a dar lo mejor de sí para conseguir un excelente servicio al cliente.
Joaquín Niza Contreras
He conocido a Faouzi Guessoum en Cayo Santa María (Cuba), donde hemos trabajado en el mismo equipo. Es buen compañero y un profesional comprometido, siempre dispuesto a dar lo mejor de sí para conseguir un excelente servicio al cliente.
Credentials
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CPR
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Experience
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Blue Diamond Resorts
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Barbados
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Hospitality
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400 - 500 Employee
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General Manager
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Aug 2023 - Present
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Manager
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Mar 2023 - Present
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Samsic Facility
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France
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Facilities Services
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700 & Above Employee
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Business unit manager
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Oct 2021 - Jul 2022
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Contract Manager
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May 2021 - Oct 2021
As a Contract Manager my role is to manage major accounts throughout Luxembourg. - Craft, evaluate, negotiate and execute a wide variety of different contracts covering a range of transactions.- Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.- Maintain records for correspondence and documentation in relation to established contracts and those in progress.- Monitor contracts and move forward with close-out, extension or renewal according to what’s best for the company.- Solve any contract-related problems that may arise with other parties and internally with the company itself.- Management of results in terms of costs, performance, quality and deadlines. - Compliance with commitments made and customer satisfaction Show less
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Blue Diamond Resorts
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Barbados
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Hospitality
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400 - 500 Employee
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General Manager
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Jan 2018 - Oct 2020
As a General Manager I was responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting financial goals. - Maintain product and service quality standards by conducting ongoing evaluations. - Provide the highest quality guest service product, a positive work environment for employees; maintaining programs vital to the company culture. - Ensure brand standards are met spearhead strategic partnerships to keep things fresh. - Create an employment experience by recruiting and training team members providing an opportunity for professional development. - Maximizing financial performance. - Efficient operation and cost control of all hotel departments and facilities. - Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan. Show less
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Bahia Principe Hotels & Resorts
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Hospitality
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700 & Above Employee
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Hotel deputy manager
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Mar 2017 - Jan 2018
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Customer service manager
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Oct 2016 - Mar 2017
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Front desk manager
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May 2016 - Sep 2016
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Education
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Institut Supérieur Européen de Gestion
Master 1 Bachelor International Business and Finance, Commerce international -
Universidad Pontificia Comillas
Bachelor en negocios del mercado Español y América Latina, International Business/ Marché et culture hispanique -
Lycée Arthur Rimbaud
Bac ES, Bac ES