Manager, IT System & Integration (Network, Security, Software & DCF)

• Aug 2023 - Present

Systems Consultant

• Nov 2022 - Aug 2023

▪Understand customer requirements and business objectives. ▪Advising on the design, plan, and installation of information technology systems for clients. ▪Corporate level Digital Identity, Workstation Standardization, Messaging Medium, Unified Communication and Collaboration, and Documents and resources Policy development. ▪Analyze data of corporate organization, determine the requirements of an information system, and define project objectives. ▪Works collaboratively to achieve organizational set goals on SaaS, IaaS, and PaaS projects. ▪Providing recommendations on the appropriate software, hardware, and systems, designing, and installing new software, and organizing and conducting training for end-users. ▪Working as a liaison between the service consumer and the IT teams to coordinate, customize, and build the technological system arrangement that is tailored for their individual needs. ▪Provide strategic advice on using technology to achieve goals. ▪Manage IT initiatives and collaborate with in-house technical staff. ▪Train users in new and existing IT systems. ▪Responsible for preparing test plans and test scripts needed for system testing. ▪Review backup procedures and schedules from vendors to ensure that backups are occurring as scheduled. ▪Produce reports. Show less

Director Of Information Technology

• Sep 2020 - Oct 2022

Haile-Manas Academy (HMA) is a world-class private co-educational secondary boarding school for 400 students of promise recruited from across Ethiopia. The pioneer class of 2024, 9th graders have arrived on a newly constructed campus in September 2020, in the town of Debre Birhan, just under 2 hours from the capital of Addis Ababa, Ethiopia. • Overseeing the infrastructure of technical operations. • Creating and administer systems for hardware and software distribution, cataloging, maintenance. and upgrades Install and configure computer hardware, software, printers and other peripherals. • Developing and overseeing SMART goals for hardware, software, and storage. • Managing the organization’s help desk (internal, external, or both). • Coordinating IT activities to ensure data availability and network services with as little downtime as necessary. • Communicating with the technology team and other departments as collaboration requires. • Identifying and eliminating security vulnerabilities with strategic solutions that increases data, hardware and business-related solution’s security • Ensuring strategic capacity planning • Implementing executive policies. • Identifying and recommending new technology solutions. • Google G-Suite deployment and administration for the entire HMA community. • Overseeing departmental finances, including budgeting and forecasting. • Determining business requirements for IT systems. • Identifying and eliminating security vulnerabilities with strategic solutions that increase data security. • Supervise staff to monitor and maintain computer systems and networks. • Manage vendor relationships and third-party installation projects. Show less

Senior Information Technology (IT) Officer

• Jan 2017 - Mar 2020

Agricultural Transformation Through Stronger Vocational Education (ATTSVE) is a bilateral initiative or project between the Government of the Federal Democratic Republic of Ethiopia and The Government of Canada as represented by Global Affairs Canada (GAC), and being implemented by Dalhousie University. ATTSVE project is designed to enhance the capacity of the Ethiopian Agricultural Technical Vocational Educational Training (ATVET) system • Overall support and monitor on the end-user environment, hardware and software maintenance, networks, data and data related best practice implementation at the In-Country Office (ICO) and regional offices. • Preparing ICT Investment’s cheek list for the ATVET’s (Agricultural Technical Vocational Educational Training) colleges, conform specifications, ensure delivery and oversee design and deployment of all the peripherals for their intended purpose. • Redesign, approve and follow up on ICT networking and Data Center implementation in all the four (4) ATVET colleges. • Quarterly scheduled field visit to the ATVET colleges for IT support, training and maintenance to close up the technological gap that was faced due to the additional peripherals and troubleshooting. • Preparing ICT Policy for the in house office usage and ITIL standard usage. • Active participant in the bid processes related to ICT and other IT equipment’s purchase. • Addendum preparation, negotiation and cross-checking with the external bodies on the agreements, contracts and service level agreements. • SOP (Standard Operating Procedures) preparation for all the ATVET Colleges and giving training. • Preparing, coordinating, conducting and giving the training on Basic IT and IT-related crash course for more than 900 ATVET Students in all the regions; giving IT training also to more than 100 staffs, instructors and administrators in all the four (4) ATVET’s combined. Show less

Sales Engineer

• Feb 2016 - Jan 2017

• Acting marketing manager and seeing the overall’s departments’ day to day tasks and coordinate with research, development and support departments to maintain the status quo. • Studying department's workflow Analysis and implement improvement to bring about excellence and standardization. • Standardizing, developing and deploying tools for routine tasks and use proper documentation for future reference. • Providing the company with a package development of the products and services delivered and presentation. • Responding to complaints from customers and give after-sales support when requested. • Monitor the team’s progress, identify shortcomings and propose improvements. • Ensure adherence to laws and policies. • Active participant in the development of Enterprise Resource Planning (ERP) -Version 2016. Show less

Junior System Analyst

• Sep 2011 - Apr 2012

•Programming on an open-source applications, •Providing tech support both in house and for the preferred customers on the applications that the company selling, •Conducting training for the required personnel’s on the technical elements, •Programming on an open-source applications, •Providing tech support both in house and for the preferred customers on the applications that the company selling, •Conducting training for the required personnel’s on the technical elements,

Tech support

• Feb 2011 - Apr 2011

•Configuration and troubleshooting of different brand computers, •Configuration and troubleshooting of different brand computers,

Hardware Specialist

• Sep 2006 - Jul 2009

•Responsible for all aspects of installation, configuration and troubleshooting of different brand computers, printers •Established Local Area Network (LAN) to different government bureaus and organizations. •Responsible for all aspects of installation, configuration and troubleshooting of different brand computers, printers •Established Local Area Network (LAN) to different government bureaus and organizations.