Experience

Insignia Resources

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Accounts Payable Specialist

  • Oct 2021 - Present

  Keep track of all payments and expenditures, purchase orders, invoices, and statements. Reconciling processed work by verifying entries and comparing system reports to balances. Preparing analyses of accounts and producing monthly reports. Collaborating with internal departments to gather, analyze, and interpret relevant financial data. Receiving, processing, verifying and reconciling invoices. Keep track of all payments and expenditures, purchase orders, invoices, and statements. Reconciling processed work by verifying entries and comparing system reports to balances. Preparing analyses of accounts and producing monthly reports. Collaborating with internal departments to gather, analyze, and interpret relevant financial data. Receiving, processing, verifying and reconciling invoices.



NTT

• United Kingdom
• Fundraising
• 1 - 100 Employee

• Tech Support Associate

  • Oct 2020 - May 2021

  General incident management. Access management by proper utilization of FIM, MIM, and AD consoles along with secure hub and Air Watch mobile consoles. Answer technical support calls. Provide support based on email-generated requests or reports. Document troubleshooting steps and a detailed description of the customer incidents. General incident management. Access management by proper utilization of FIM, MIM, and AD consoles along with secure hub and Air Watch mobile consoles. Answer technical support calls. Provide support based on email-generated requests or reports. Document troubleshooting steps and a detailed description of the customer incidents.



DFASS Group

• United States
• Retail
• 1 - 100 Employee

• Gerente ejecutivo de cuentas

  • Sep 2016 - Sep 2019

  Secure high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities. Overseen new business development and customer service, including cold calling, networking, marketing, lead generation, and account servicing. Prepared orders accurately by processing requests, pulling materials from the warehouse, packing boxes, and preparing shipments. Checked inventory and selected products from specific locations based upon customer orders and availability. Detail-oriented order picker with previous experience working in large warehouse environments. Reviewed order slips, picked products, and staged merchandise to be shipped. Show less



APAC Customer Services

• Telecommunications

• work force

  • Oct 2007 - Nov 2017

  Served as a resource to senior management in resolving adherence and tracking issues. Solves moderately technical problems with project schedules and approaches problems and solutions with a new perspective Projected staffing required to meet service levels by forecasting both short- and long-term call volumes and required staffing. Analyzed call volumes and patterns, reports forecasts and actual performance for sites and/or call handling groups, and maintains other information needed for accurate forecasting. Collaborated with team managers and directors on a regular basis to share information, present trends, and recommend solutions. Monitored schedule adherence, and variance, and reported daily traffic volumes, headcount analysis, real-time performance, and capacity plans. Analyzed call volume and staffing trends and made recommendations to management. Generated standard reports on a scheduled basis. Show less



Cox Communications

• United States
• Telecommunications
• 700 & Above Employee

• Accounting Specialist

  • Mar 2015 - Sep 2017

  Verificacion de estado de cuenta y atencion al cliente, gestion de pagos Verificacion de estado de cuenta y atencion al cliente, gestion de pagos



Dell

• IT Services and IT Consulting
• 1 - 100 Employee

• Analista de fraude

  • Mar 2013 - 2015

  Analista de aplicaciones de credito para detener el robo de identidad Analista de aplicaciones de credito para detener el robo de identidad