Experience

FutureNHS

• United Kingdom
• Health and Human Services
• 1 - 100 Employee

• Project Support Officer, Comms & Engagement

  • Apr 2023 - Present

  The FutureNHS collaboration platform provides an enterprise collaboration and knowledge management service to transformation programmes working with health and social care which span multiple organisations. It supports collaboration and sharing of work that is not direct patient care, between organisations. Support with strengthening the platform’s capacity and effective delivery of key projects; inform the organisation’s work and help to evidence the impact of key transformational and improvement programmes and projects. Show less



NHS England

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Digital Project Support Officer (DDAT Graduate)

  • Jan 2022 - Apr 2023

  Assist in the implementation of the local project plans to deliver cardiology services across the region. Ensure development of digital resources are delivered on time, to quality standards and in a cost-effective manner, adjusting plans as required to meet regional and local need. Assist in the implementation of the local project plans to deliver cardiology services across the region. Ensure development of digital resources are delivered on time, to quality standards and in a cost-effective manner, adjusting plans as required to meet regional and local need.



Kuganira

• Mental Health Care

• Co-Founder

  • Feb 2020 - Jan 2021

  Managed a community-based mental health initiative aiming to remove mental illness stigma in Rwanda through workshops for children and their caregivers. Managed a community-based mental health initiative aiming to remove mental illness stigma in Rwanda through workshops for children and their caregivers.



Retail Assist

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Multilingual Helpdesk Analyst & IT Support

  • Jul 2019 - Aug 2020

  Provided multilingual (English, Italian and French) IT support for high profile clients such as Jigsaw, Mint Velvet, Duty Free, Showcase Cinema, Vue Cinema, Holland & Berrett, Pizza Hut, and Starbucks. Provided multilingual (English, Italian and French) IT support for high profile clients such as Jigsaw, Mint Velvet, Duty Free, Showcase Cinema, Vue Cinema, Holland & Berrett, Pizza Hut, and Starbucks.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Dec 2018 - Jun 2019

  Provided exceptional customer service to high volumes of customers at the Nottingham Trent University Library. Provided exceptional customer service to high volumes of customers at the Nottingham Trent University Library.



Rwanda Biomedical Centre

• Kigali, Rwanda

• Biotechnology Specialist

  • Jul 2018 - Sep 2018

  Supported experts from the 'Center for Disease Control and Prevention (CDC) to advance the 'Population-Based HIV impact assessment (PHIA)' survey project and national HIV programmes. Supported experts from the 'Center for Disease Control and Prevention (CDC) to advance the 'Population-Based HIV impact assessment (PHIA)' survey project and national HIV programmes.



Pharmalab Ltd

• Kigali, Rwanda

• Quality Control Intern

  • Jun 2018 - Jul 2018

  Supported operations for a leading pharmaceutical distributor of medical consumables and laboratory products. Supported operations for a leading pharmaceutical distributor of medical consumables and laboratory products.



Nottingham Trent University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Laboratory Technician

  • Jan 2017 - Feb 2017

  Supported lecturers, staff, and students to ensure the correct resources and equipment were available for laboratory-based lectures Supported lecturers, staff, and students to ensure the correct resources and equipment were available for laboratory-based lectures