Experience

Ciputra Healthcare

• Indonesia
• Hospitals and Health Care
• 100 - 200 Employee

• • Sep 2021 - Present

  - Managed services solutions with an emphasis on customer satisfaction.- Able to find new clients / partner to collaborate with the clinic- Able to build a good business relationship between the company and the client, according to full fill their needs.- Attended meeting at other company, in order to prepare medical checkup on/in-site (review the term & condition before the final day)- Able to work with sales team to achieve the target- Able to set up a plan for getting new clients, by spreading offering proposal & doing sales caller. Show less

• • Sep 2021 - Nov 2021

  - Doing sales caller to offer the clinic facility such as: Home Care, Massal Swab Test, and Vaccine- Experienced in working under marketing depatment as internal team to run the hospital services- Making daily plans for the up coming event- Understanding the filling system to arrange the offering proposal, aggrement / MoU document, and other forms as a complementary documents- Doing the office administration such as: escort VIP client, have a good writing skill in business corespondence (making order form) Show less



Muniffah Attire

• Jakarta, Indonesia

• Video Creator

  • Sep 2022 - Oct 2022

  Creating informative, creative, and up to date video to promote the services, especially to get a customer rent our wedding gown Creating informative, creative, and up to date video to promote the services, especially to get a customer rent our wedding gown



Rumah Sakit "Al-Irsyad" Surabaya

• Surabaya, Jawa Timur, Indonesia

• Marketing Staff

  • Jan 2021 - Jul 2021

  - dealing with internal hospital promotion - doing the sales caller - building new connections with insurance, tour&travel, and school - having deal to provide vaccines (Hajj vaccine and Covid19 vaccine) - making daily timeline to keep updating hospital services - providing doctors needs - engage with whole customer directly and indirectly - dealing with internal hospital promotion - doing the sales caller - building new connections with insurance, tour&travel, and school - having deal to provide vaccines (Hajj vaccine and Covid19 vaccine) - making daily timeline to keep updating hospital services - providing doctors needs - engage with whole customer directly and indirectly



Rumah Sakit Al-Irsyad Surabaya

• Surabaya dan Sekitarnya, Jawa Timur, Indonesia

• Customer Relations Representative

  • Oct 2017 - Feb 2021

  - Leading customer team - Providing detail information for future client to build trust to use hospital services - Finding solution for the team when there's a problem to provide customer's satisfaction - Keep in touch with post operation client's to maintenance rehabilitation program - Giving detail & updating information about hospital services to the whole hospital units - Finding new opportunities to have a corporation with football club, insurance, and schools - Doing weekly campaign thru broadcasting (radio) - Expanding & creating new idea to expand hospital facilities - Building a relationship between the hospital & our loyal customers - Doing the hospital tour (as a public relation) during external visitation Show less



Universitas Airlangga

• Indonesia
• Higher Education
• 700 & Above Employee

• E-Learning Administration

  • Aug 2017 - Oct 2017

  In this position, I did my internship program for two months at Innovation learning and Certification Center Universitas Airlangga Campus C. At that time, this program has just released, so my job is to inform, train, and ask the whole people in the campus to use it. Besides that, I handled UNAIR's new learning program for the lecturer and the student. I run the program to make sure that each faculty could join the online classroom. I also received complaints and solved the problem that happened, such as when the students could not join the online classroom, I have to add them into their class. Show less



EF English First Eduka Group

• Indonesia
• Education Administration Programs
• 100 - 200 Employee

• Administration Staff

  • Jan 2017 - Feb 2017

  Before I graduated with my Diploma, I have to make a final report based on my internship program. I chose English First because it was quite related to my major. it helped me to connect between the subjects that I have learned and the working situation. I learned a lot about people character's, learned about diversity because I met foreign teachers across the country, and also as a sales caller. I did not just make a daily report about student's attendant but also I had to run the EF Parent application (EF internal application aims to gain parent's connection with their childer during the learning section). Show less