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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Director Of Analytics
      • Jun 2019 - Present

      Head of the Client Services team. Research, extract, analyze, review, and validate client data. Report and provide a high level of data quality metrics Analyze and report on applicable business data attributes to create highly professional and easy to understand reports/dashboards Proactively improve the quality of client reporting. Head of the Client Services team. Research, extract, analyze, review, and validate client data. Report and provide a high level of data quality metrics Analyze and report on applicable business data attributes to create highly professional and easy to understand reports/dashboards Proactively improve the quality of client reporting.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Project Manager
      • Oct 2018 - Jun 2019

      Consulted with customers in the account base I am accountable for Determined what the customer needs are to succeed online Created an online road map and design for customers Was actively involved with a number of customers and engagements concurrently Consulted with customers in the account base I am accountable for Determined what the customer needs are to succeed online Created an online road map and design for customers Was actively involved with a number of customers and engagements concurrently

    • United States
    • Construction
    • Owner
      • Jul 2016 - Jul 2018

      Responsible for the day-to-day operations Designed, launched, and managed the company’s website Hired, trained, and supervised the work performance of employees Monitored sales and service records and investigate discrepancies Leveraged social media websites to promote services and gauge customer needs and preferences Responsible for the day-to-day operations Designed, launched, and managed the company’s website Hired, trained, and supervised the work performance of employees Monitored sales and service records and investigate discrepancies Leveraged social media websites to promote services and gauge customer needs and preferences

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Custodial Host
      • Aug 2013 - Jan 2014

      Provided top notch customer service while managing a high volume of guests Maintained a safe and tidy environment for guests and cast members Provided an exceptional experience for guests by possessing work environment knowledge Completed all tasks in a timely manner whilst providing a “magical experience” for guests Provided top notch customer service while managing a high volume of guests Maintained a safe and tidy environment for guests and cast members Provided an exceptional experience for guests by possessing work environment knowledge Completed all tasks in a timely manner whilst providing a “magical experience” for guests

Education

  • Rutgers University
    Data Analaytics Certification, Data Analytics
    2018 - 2018
  • Ramapo College of New Jersey
    Bachelor’s Degree, Information Technology Management
    2009 - 2015

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