Fakhar Hayat
IT Engineer at Fino International- Claim this Profile
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Urdu Professional working proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Software Development Course, A+, CCNA, MCSA,ITILv3
-Jan, 2005- Nov, 2024 -
A+
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ITIL V3
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MCSA, CCNA,
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Experience
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Fino International
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1 - 100 Employee
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IT Engineer
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Oct 2017 - Present
Fino International IT Engineer October, 2017 to Present Responsible for updating company website (www.finointeriors.com). Installation of Routers and Firewall on the sites and creating site to site VPN. Installation, troubleshooting and resolving hardware, software issue with Printer, Plotter, Scanner, Workstation, Laptop, NAS, Attendance System, Pabx Systm on the sites. Creating users and deploying user access policy on server. Taking backup from sites on regular interval. Remote support to resolve different types of software and hardware issue. Updating and maintaining Asset inventory, AMC, Software Licences, mobile data plan. Arranging Quotations from different suppliers for any new purchase. Arranging mobile data plans from service providers. Maintaining excellent communication with service provider, suppliers and internal users. Monitoring and updating servers, NAS, Firewall, Routers, Access points on LAN. Show less
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Computer Engineer
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Apr 2016 - Sep 2017
Setting up new users PC, peripheral and troubleshooting a range of software applications. To assist all the users with any IT related incident when called upon. Maintaining company Wireless, LAN network and coordinating with service provider. permanent fixes with the aim of restoring service to the Users as soon as possible; Escalating incidents to other support teams where necessary. To accurately record, update and document requests using the IT service desk system. To resolve incidents and upgrade different types of software and hardware. To resolve incidents with printers, plotters, copiers and scanners. Monitoring and maintaining computer systems and networks. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation. Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed Show less
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Al Masraf
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United Arab Emirates
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Banking
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300 - 400 Employee
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Computer Engineer
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Nov 2015 - Apr 2016
• Support and assist end users, internal and external. • Installation and testing of banking specific application. • Create and maintain service tickets for all customer interactions, through to closure. • Support and setup audio and video equipment in conference rooms. • Network and server administration & support as directed. • Assist with tracking of all IT equipment and peripherals. • Setup and maintain reliable remote access to all of the external customers. • Responsible for maintaining and updating equipment prior to and after classes. • Connfiguration and setup associated with new, changing, or departed end Users. • Laptop, Workstations imaging, configuration, setup and image creating. • Phone system changes • Maintained company’s wired and Wi-Fi network. Show less
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Godolphin
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United Arab Emirates
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Spectator Sports
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100 - 200 Employee
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IT Technician
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Jan 2009 - 2015
• Support and assist end users, internal and external. • Installation and testing of banking specific application. • Create and maintain service tickets for all customer interactions, through to closure. • Support and setup audio and video equipment in conference rooms. • Network and server administration & support as directed. • Assist with tracking of all IT equipment and peripherals. • Setup and maintain reliable remote access to all of the external customers. • Responsible for maintaining and updating equipment prior to and after classes. • Connfiguration and setup associated with new, changing, or departed end Users. • Laptop, Workstations imaging, configuration, setup and image creating. • Phone system changes • Maintained company’s wired and Wi-Fi network. Show less
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Rotana Computer Dubai
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Sharjah
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IT Administrator
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Jan 2007 - Jan 2009
• Providing IT Support including Hardware and software to the clients. • Diagnosing and completing reports on any issues • Providing technical support, ensure all targets are met and reported to senior • Management. • Providing network administration and support • Installing, Configuring and troubleshooting of windows based applications • Setup and Administration of Windows XP, 2000, Servers and Workstations. • Troubleshooting of PC’s, printer and other computer peripherals. Show less
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Education
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Bacholor in Computer Science
Bachelor's Degree, Computer Science