Fakhar Hayat

IT Engineer at Fino International
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Contact Information
us****@****om
(386) 825-5501
Location
AE
Languages
  • Urdu Professional working proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • Software Development Course, A+, CCNA, MCSA,ITILv3
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    Jan, 2005
    - Nov, 2024
  • A+
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  • ITIL V3
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  • MCSA, CCNA,
    -

Experience

    • 1 - 100 Employee
    • IT Engineer
      • Oct 2017 - Present

      Fino International IT Engineer October, 2017 to Present  Responsible for updating company website (www.finointeriors.com).  Installation of Routers and Firewall on the sites and creating site to site VPN.  Installation, troubleshooting and resolving hardware, software issue with Printer, Plotter, Scanner, Workstation, Laptop, NAS, Attendance System, Pabx Systm on the sites.  Creating users and deploying user access policy on server.  Taking backup from sites on regular interval.  Remote support to resolve different types of software and hardware issue.  Updating and maintaining Asset inventory, AMC, Software Licences, mobile data plan.  Arranging Quotations from different suppliers for any new purchase.  Arranging mobile data plans from service providers.  Maintaining excellent communication with service provider, suppliers and internal users.  Monitoring and updating servers, NAS, Firewall, Routers, Access points on LAN. Show less

    • Computer Engineer
      • Apr 2016 - Sep 2017

       Setting up new users PC, peripheral and troubleshooting a range of software applications.  To assist all the users with any IT related incident when called upon.  Maintaining company Wireless, LAN network and coordinating with service provider.  permanent fixes with the aim of restoring service to the Users as soon as possible;  Escalating incidents to other support teams where necessary.  To accurately record, update and document requests using the IT service desk system.  To resolve incidents and upgrade different types of software and hardware.  To resolve incidents with printers, plotters, copiers and scanners.  Monitoring and maintaining computer systems and networks.  Troubleshooting system and network problems and diagnosing and solving hardware or software faults.  Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation.  Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed Show less

    • United Arab Emirates
    • Banking
    • 300 - 400 Employee
    • Computer Engineer
      • Nov 2015 - Apr 2016

      • Support and assist end users, internal and external. • Installation and testing of banking specific application. • Create and maintain service tickets for all customer interactions, through to closure. • Support and setup audio and video equipment in conference rooms. • Network and server administration & support as directed. • Assist with tracking of all IT equipment and peripherals. • Setup and maintain reliable remote access to all of the external customers. • Responsible for maintaining and updating equipment prior to and after classes. • Connfiguration and setup associated with new, changing, or departed end Users. • Laptop, Workstations imaging, configuration, setup and image creating. • Phone system changes • Maintained company’s wired and Wi-Fi network. Show less

    • United Arab Emirates
    • Spectator Sports
    • 100 - 200 Employee
    • IT Technician
      • Jan 2009 - 2015

      • Support and assist end users, internal and external. • Installation and testing of banking specific application. • Create and maintain service tickets for all customer interactions, through to closure. • Support and setup audio and video equipment in conference rooms. • Network and server administration & support as directed. • Assist with tracking of all IT equipment and peripherals. • Setup and maintain reliable remote access to all of the external customers. • Responsible for maintaining and updating equipment prior to and after classes. • Connfiguration and setup associated with new, changing, or departed end Users. • Laptop, Workstations imaging, configuration, setup and image creating. • Phone system changes • Maintained company’s wired and Wi-Fi network. Show less

    • IT Administrator
      • Jan 2007 - Jan 2009

      • Providing IT Support including Hardware and software to the clients. • Diagnosing and completing reports on any issues • Providing technical support, ensure all targets are met and reported to senior • Management. • Providing network administration and support • Installing, Configuring and troubleshooting of windows based applications • Setup and Administration of Windows XP, 2000, Servers and Workstations. • Troubleshooting of PC’s, printer and other computer peripherals. Show less

Education

  • Bacholor in Computer Science
    Bachelor's Degree, Computer Science

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