Experience

PRAL, FBR

• Pakistan
• IT Services and IT Consulting
• 500 - 600 Employee

• User Support Officer (USO)

  • Oct 1998 - Present

  Working in PRAL FBR , Since 1998 Working in PRAL FBR , Since 1998



PRAL

• Peshawar

• USER SUPPORT OFFICER

  • Oct 1998 - Present

  I am working in PRAL Since 1998 Pakistan Revenue Automation Limited (PRAL) is wholly Owned Subsidiary Company of FBR Pakistan as a User Support Officer at PRAL, Peshawar in different Custom Stations.i.e Custom House (MCC) Peshawar, Custom Dryport, Custom Station Torkham & BKI, Airport, Peshawar KPK Pakistan. Supervision & Management Of PRAL Office. WeBOC Reporting through SQL. Generate multiple M.I.S reports from One Customs and WeBOC system as per requirement of Department/Collectorate. Provide support to Customs officers / officials regarding the operational issues of both One Customs and WeBOC systems. Troubleshoot the operational issues of both One Customs and WeBOC systems. Provide helpdesk type support to Importers, Exporters and Clearing Agents working on the port regarding issues related to clearance of Transit/Import / Export related GDs at any stage. Conduct/Supervise training sessions/ to Customs officers / officials and Other stake holders on newly develop/deployed modules of WeBOC & One Custom System software. Perform other related tasks as assigned by company. Show less



PRAL ENTERPRISES LTD

• Arts & Crafts
• 1 - 100 Employee

• PRAL

  • Oct 1998 - Present