Faiz Omer

Business Development Representative at Intelligage
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Contact Information
us****@****om
(386) 825-5501
Location
Frisco, Texas, United States, US

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Bio

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Credentials

  • Learning Excel 2019
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Learning Word 2016
    LinkedIn
    Oct, 2021
    - Nov, 2024

Experience

  • Intelligage
    • United States
    • Software Development
    • 1 - 100 Employee
    • Business Development Representative
      • May 2023 - Present

      I am a dedicated Business Development Representative (CSM) at Intelligage, where we empower CSMs like myself to leverage the power of AI and predictive intelligence. Our mission at Intelligage is to supercharge CSMs by amplifying insights and enabling them to drive the following best actions for their customers. In today's digital landscape, customers' stories and experiences are spread across various platforms and channels. Identifying the vital digital signals that reveal each individual's true sentiment and intentions during those critical make-or-break moments has become crucial. This is where Intelligage's CS Intelligence Cloud comes into play. Our cutting-edge CS Intelligence Cloud is designed to separate the signal from the noise, allowing you to focus on the conversations that truly matter. By combining conversational AI with deep EQ analytics, our platform empowers you to dive instantly into the heart of each interaction, gaining invaluable insights that enable you to respond with the best action for every customer at the precise moment. At the core of our offering is a secure and cloud-based infrastructure that provides a seamless starting point for signal collection and EQ coaching. With just a few minutes of setup, you can begin harnessing the power of our platform. Moreover, our native connectors and advanced APIs offer the flexibility to seamlessly integrate the CS Intelligence Cloud with your existing customer success platform. This integration opens up new possibilities for team collaboration and amplification of insights, ensuring that your entire team is aligned and empowered to drive exceptional customer outcomes. As a CSM at Intelligage, I am passionate about leveraging AI and predictive intelligence to transform customer success strategies. By deeply understanding your customers' sentiments and intentions, we can guide you in delivering personalized experiences, proactive support, and tailored solutions that go beyond expectations. Show less

  • AMPEX BRAND LLC
    • United States
    • Restaurants
    • Intern
      • May 2022 - Present

      Ampex Brands LLC is a privately-held investment company that operates and manages a diverse portfolio of franchised restaurant brands across the United States. With over 400 locations, Ampex Brands LLC is one of the largest franchisees in the US, and its portfolio includes well-known names such as KFC, Pizza Hut, Long John Silver's, Taco Bell, and more. Ampex Brands LLC is committed to delivering exceptional customer experiences, and they strive to achieve this through innovation, operational excellence, and a strong focus on franchisee success. In addition to operating and managing franchises, Ampex Brands LLC also provides consulting services to help entrepreneurs and business owners grow their franchise businesses. Show less

  • SONIC Drive-In
    • United States
    • Restaurants
    • 700 & Above Employee
    • Employee
      • May 2021 - Aug 2021

      During the summer of 2021, I worked at the sonic in the Stonebriar mall food court. During my time working there, I performed various tasks such as working the register, making drinks, and passing out food, which taught me the importance of perseverance and hard work. But most importantly it taught me how to treat any customer I meet, which will be greatly beneficial in the future when speaking to any potential clients I may encounter. During the summer of 2021, I worked at the sonic in the Stonebriar mall food court. During my time working there, I performed various tasks such as working the register, making drinks, and passing out food, which taught me the importance of perseverance and hard work. But most importantly it taught me how to treat any customer I meet, which will be greatly beneficial in the future when speaking to any potential clients I may encounter.

Education

  • The University of Texas at Dallas
    2021 - 2025
  • Frisco High School
    High School Diploma
    2017 - 2021

Community

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