Experience

Frank Recruitment Group

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Salesforce Developer

  • Mar 2022 - Present

  • Working in Apex, OOP, Triggers, and salesforce design patterns. • Experience in Sales Cloud, Service cloud, and experience in software design patterns and development methodologies. • Working in vlocity Omni Script, Data Raptor, Flex Card, and Integration Procedure. • Proficient with Visual Force, Lightning Experience & Lightning Components including Lightning UI, Communities, Knowledge, Reporting, and Dashboards. • Managing Salesforce roles, profiles, sharing rules, workflows, and groups. Importing sales department leads, contacts, and other data. • Working in supporting and configuring Salesforce. • Well versed with migration of Vlocity components using Data Packs and manage connected Orgs. • Worked on Email - To-Case, Auto Assignment Rules, Support Process, Entitlement Process, Milestones, Reports & Dashboards, Knowledge and Chatter. • Worked on Live Chat Transcript Object, Routing Configuration, Queues and Public Groups, Agent Status Presence. • Worked on External Objects, External Services, External Data Source. • Implemented Collaboration support teams on Case Lightning component using Lightning flows and Custom Metadata. • Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule. • Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ. • Created workflow rules and defined related tasks, time triggered tasks, email alerts and field updates to implement business logic. • Hands on Experience on Salesforce support tools like Workbench, Data Loader, Salesforce Inspector, ASIDE.IO.



Rocket Software

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Salesforce Developer

  • Feb 2020 - Feb 2022

  • Implemented Wave Analytics platform by enabling Wave, assigning permission set licenses, and then creating permission sets at User level. • Mastered the ability to design and deploy rich Graphic visualizations with Drill Down and Drop-down menu option and Parameters using Tableau. • Create structured data and model data correctly to be used by Wave. • Created dashboards using Trending Data in Wave from Salesforce Org reports. • Expertise in handling wave dashboard Json and Ability to write complex SAQL queries across multiple objects within the SFDC database. • Experience in Developing reports, custom report types, dashboards, and processes to continuously monitor data quality and integrity in Wave Analytics. • Created data flows for fetching data from various external sources, joining (and appending) tables, filtering data, performing transformations & clean up, and creating formula fields to add calculated variables. • Create templates of the dashboards and automate the process by coding through appropriately using JSON. • Familiar with common Einstein Analytics Terminology like App, Dashboard, Dashboard Json, Data Monitor, Dataflow, Dataflow Job, Dataset, Dataset Builder, Designer, Lens, SAQL, XMD. • Familiar with classic and Flex Designer Dashboard (New) to build dashboards like Bar chart, Waterfall chart, Stacked Waterfall chart, Map chart, Pyramid chart, Guage chart etc. • Meeting Different Business Users from Sales, Marketing and Finance Teams and taking their new • Project requests and analyzing them by the size and time Frame of the project. • Maintain and Support the Git Repositories for the whole team by controlling all different version of files such as Json Files, XMD, Jitter pack files etc. • Developed complex mappings in Jitterbit to load the data from various sources such as CSV file, • Ftp server, salesforce cloud platform and Files present in S3 bucket in AWS.



TSS

• Poland
• Software Development
• 1 - 100 Employee

• Salesforce Administrator

  • Feb 2019 - Jan 2020

  • Navigated Salesforce, Created Chatter Private and Public groups to replace group email list. • Created a business canvas and understood business process mapping. • Created new reports and dashboards with the help of analytics. • Created a Web-to Lead Form, Created Letterhead and Email Templates. • Worked with Queues, Assignment Rules, and Auto-response rules. • Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service. • Added Lightning Component to Lightning Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application. • Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation. • Set up a new campaign and associating an existing contact to that campaign. • Added Page Layouts, New Fields and Record Types as per the requirement. • Created Sales Processes, Created Sales Paths (Lightening Version Only). • Imported Data (Leads, Contacts, Accounts, Opportunities) using Data loader. • Worked with Duplicate Management Rules and matching rules. • Involved in the maintenance of the previous versions of the product by addressing bugs and client issues. • Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups. • Set up Data Quality Report Checks with the help of App exchange Apps. • Set up profiles, roles and adding new users, setting up Public Groups, Permission Sets. • Customized Sharing Settings to restrict access to information. • Created a new App and custom objects as per the requirement, Created formula fields. • Added Validation Rule, Edited Security on the new objects and fields. • Designed processes with Approval Processes, Process Builder



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Java Developer

  • May 2018 - May 2019



Teleplan International

• Netherlands
• IT Services and IT Consulting
• 400 - 500 Employee

• IFS Consultant

  • Aug 2017 - Apr 2018



BRILLIANT INNOVATION LIMITED

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Web Developer

  • Jun 2015 - May 2017