Experience

Netrova Engineering Supply LLC

• United Arab Emirates
• Oil and Gas
• 1 - 100 Employee

• Credit & Finance Manager

  • Sep 2020 - Present

  • Contractualizing new customers after evaluating new credit requests and running credit checks • Setting up of terms and conditions of credit • Scheduling payment plan that is mutually acceptable for both parties • Followed a streamlined collection process including calls, notices/emails, zoom meetings etc. • Visiting debtor's office for negotiation and cheque collection • Prepared monthly results and forecast for future • Ensuring timely payment of debts and negotiating re-payment plans • Handle questions or complaints, investigate and resolve discrepancies • Processing and reconciliation of invoices • Developing budget strategy according to the overall financial resources • Financial reporting and suggesting solutions to any short comings Show less



Dubai Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Recoveries- Agencies Manager

  • May 2018 - Mar 2020

  • Handled local and overseas collection agencies. • Handled walk-in customers within the assigned portfolio recovery portfolio consisting of credit cards personal and auto finance. • Set weekly monthly targets for the assigned agencies. • Visited the collections agencies to conduct monthly audits to ensure the bank’s policies are adhered to. • Prepared and presented daily, weekly and monthly MIS’s to the management. • Initiated legal actions (criminal, Repossession & civil case) on the assigned portfolio. • Day to day coordination with various departments within the bank for completion of operational activities as required. • Analyzed and distributing the pool among different agencies according to their respective competitive edge and competencies. • Set a road map with the variables in the pool and communicating the same to agencies to decide focus points. • Hands-on experience with MS Office (spreadsheets in particular) and bank systems. • Successfully completed various internal trainings such as Islamic banking focus Sharia Compliance, Information security, Anti-money laundering, Intuition and external trainings like Time management and multi-tasking, Collection Excellence Skills form Emirates Institute of Banking and Finance (EIBFS) Show less



Tahseel - Hadaf AL Khaleej Debt Collection

• Banking
• 500 - 600 Employee

• TASHEEL-HKDC Supervisor (Recoveries and Collection)

  • Oct 2014 - Apr 2018

  • Meet clients to discuss their specific needs and structuring teams to implement the given strategies.• Managed monthly allocations; reconciliation, shuffling, allocation etc. • Guided, developed and lead the staffs and team leaders. • Monitored performance on weekly and monthly basis and running one-one as well as team meetings. • Reported the financial results plus drawing analysis and recommending necessary action to generate the targeted financial results. • Closely monitored staff- activities and their allocated case in order to ensure all cases undergoing a complete process. Ensuring fair deals with customers.• Issued notices and memos. • Prepared capacity plan, promotions and target setting. Show less

• HKDC - TL / Senior TL (Recoveries)

  • Oct 2011 - Sep 2014

  • Handed monthly allocations; reconciliation, allocating and shuffling the case within the team. • Guided, developed and lead the staffs by providing them regular action plans and monitoring their implementation. • Reported the financial results plus drawing analysis and recommending necessary action to generate the targeted financial results. • Closely monitored staff- activities and their allocated case in order to ensure all cases undergoing complete procedure of tracing/collecting. • Conducted one-to-one/ team meetings to discuss target, performance strategies to cover gaps. • Assisted in preparing the capacity plan, annual promotion/training/leave plans Show less

• Senior Collector (Recoveries)

  • Mar 2009 - Sep 2011

  • Ensured complete procedure on each case to achieve monthly cash targets • Used all tracing tools for each case to reach the customer. • Made strong negotiations with customers and materializing payments. • Maintained work and projections on the spreadsheet



Commercial Bank of Dubai

• United Arab Emirates
• Banking
• 700 & Above Employee

• Intern

  • Jul 2008 - Aug 2008

  • Reported to Department Managers • Worked with Investment Group, Financial Control, Corporate and Credit Department and HR Department. • Reported to Department Managers • Worked with Investment Group, Financial Control, Corporate and Credit Department and HR Department.