Faiza Osman

Office Administrator at Solution2Care Services
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Contact Information
us****@****om
(386) 825-5501
Location
Birmingham, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • Somali Native or bilingual proficiency

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Bio

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Office Administrator
      • Oct 2020 - Present

    • Hospitals and Health Care
    • 100 - 200 Employee
    • Flexible Bank Worker (Weekends only)
      • Feb 2019 - Present

    • Switzerland
    • Human Resources Services
    • 700 & Above Employee
    • HR Administrator (Contract)
      • May 2015 - Jan 2016

  • Awaiting Eyes Foundation
    • London, United Kingdom
    • Assistant Human Resources Manager
      • Mar 2015 - Aug 2015

      PRIMARY RESPONSIBILITIES: Updating the HR database and working closely with Human Resources Manager. Screening the applications and scheduling interviews of the applicants. Welcoming new employees to the organisation by conducting orientation. Explaining company personnel about policies and procedures to employees or job applicants. Interviewing job applicants to obtain and verify information used to screen and evaluate them. Preparing and maintaining company structure, job documentation, and job evaluation systems. Providing advice, assistance and follow-up on company policies, procedures, and documentation. Maintaining employee information by entering and updating employment and status-change data. Contributes to team effort by accomplishing related results as needed. Providing secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies. Maintaining quality services by following organisation standards. ADDITIONAL RESPONSIBILITIES: Assisting and completing any other tasks required by the CEO and other Managers. Mandatory fundraising at least once a week. Show less

    • Accounting
    • 100 - 200 Employee
    • Adviser/Administrator
      • Feb 2009 - Nov 2012

      Responsibilities Interviewing clients Providing information from AdviserNet and other sources Referring them to other agencies Offering practical help to clients by writing letters, making phone calls and helping fill in forms Representing them in court and at tribunals Performing calculations such as assessing their entitlements to certain kind of benefits Explaining the choices the clients face and what these choices mean Making phone calls on their behalf General Admin duties for administration part such as filing client’s records Updating leaflets and local information resources Receiving and sending faxes, emails and telephone calls Taking notes and minutes at meetings. Show less

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Front of House
      • Mar 2008 - Jun 2012

      Responsibilities:- Meeting and greeting visitors at the hospital in a friendly and professional manner and helping them to find places to shop, eat and visit in the hospital. Directed & accompanied patients, families and visitors to their appropriate destination Provided information on local amenities such as public transport, post boxes, shops Answered general queries about the hospital and its services Referred enquirers to appropriate members of staff if they need further help Actively looked for anyone who may be lost or may needed help Used my initiative and patrol the busiest areas of the hospital Report any untoward incidents to the Main Reception desk Kept all information given or discussed within the hospital confidential Attended relevant training sessions provided by your department Demonstrated the BCH values in your actions and behaviours Show less

    • Office Administrator (Placement)
      • Sep 2008 - Sep 2009

Education

  • CIPD Qualifications
    Leadership & Management, Distinction
    2020 - 2021
  • London School of Business and Finance LSBF
    Business Management & Finance, 1st Class
    2013 - 2015
  • South & City College Birmingham
    Business Administration and Management, General, Level 3/4 Pass
    2008 - 2009
  • Birmingham Metropolitan College
    A-Levels, Chemistry, Biology, Physics, Arabic
    2004 - 2006
  • Handsworth Wood Girl's Academy
    GCSE'S
    2003 - 2004

Community

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