Experience

SM Technomine, Inc
• United States
• Advertising Services
• 1 - 100 Employee
• Sales Executive

  • Jun 2021 - Present


redBus

• India
• Technology, Information and Internet
• 700 & Above Employee

• Customer Care Executive

  • Nov 2019 - Feb 2020

  •Responsible for handling call flow and helping customers to book online tickets. •providing step by step guidence to the customer so that he can book ticket from his end. •Helping customer to resolve their issue regarding ticket cancellation,bus cancellation, rescheduling, refund etc.. •providing information about RedBus offers. •sometimes speaks to Bus operator if customer complain that he had received wrong information about bus timings. •Responsible for handling call flow and helping customers to book online tickets. •providing step by step guidence to the customer so that he can book ticket from his end. •Helping customer to resolve their issue regarding ticket cancellation,bus cancellation, rescheduling, refund etc.. •providing information about RedBus offers. •sometimes speaks to Bus operator if customer complain that he had received wrong information about bus timings.


Concentrix
• United States
• IT Services and IT Consulting
• 700 & Above Employee
• Customer Support Specialist

  • Apr 2018 - Oct 2019

Tata Business Support Services Limited(Serwizsol)
• India
• Consumer Services
• 1 - 100 Employee
• Customer Sales Representative

  • Aug 2016 - Mar 2018