Receptionist

• Mar 2022 - Present

Front Desk Receptionist

• Mar 2020 - Feb 2022

Maintaining reception area, welcomes visitors by greeting them, in person or on the telephone. . They receive and process payments, operating the register, and return paid checks and receipt to the customer. They are responsible for resolving any discrepancies in billing taking orders. Take and pass on messages to guests, deal with special requests from guests. Maintaining reception area, welcomes visitors by greeting them, in person or on the telephone. . They receive and process payments, operating the register, and return paid checks and receipt to the customer. They are responsible for resolving any discrepancies in billing taking orders. Take and pass on messages to guests, deal with special requests from guests.

Call Center Agent

• May 2016 - May 2018

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints, Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors. Provide product and service information to customers Answer incoming calls and respond to customer’s emails Management and resolve customer complaints, Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors. Provide product and service information to customers