Experience

Exact Quality Sdn Bhd

• Malaysia
• Individual and Family Services
• 1 - 100 Employee

• IT Executive

  • May 2020 - Present

  Job Description: 1. To support user’s hardware, and software application. 2. Routine server capacity status check and application data backup by system requirements and IT policy. 3. To handle communication and coordination with IT vendors/ suppliers on the hardware support or software integration with principals and related companies. 4. Maintain and monitor IT equipment in the office and server room. Implement preventive measures to avoid unscheduled downtime. 5. To support application software like Xeersoft, MS Navision, HR Payroll System, iRed Property System, Door Access System, and other business applications. 6. Provide support and troubleshooting for PC Desktop, Laptop, Printers, Internet configuration, CCTV, Email Server, Anti-virus, Infra Network System, Active Directory, Server Devices, etc. 7. To coordinate, follow up and settle with suppliers/vendors on issues arising from hardware, software, system integration, repair, maintenance contract, and warranty claims, etc. 8. Monitoring of IT projects as approved by the company. Ensure timely and accurate delivery of products and services by the scopes of works. 9. To configure, download/upload, and generate regular company reports if necessary. 10. Manage documentation of IT assets and software licenses. 11. Monitor and ensure the daily backup are running smoothly. Show less



SEP Capital (M) Sdn Bhd

• Kuala Lumpur, Malaysia

• IT Executive

  • Feb 2018 - May 2020

  Job Description: 1. Direct the development, implementation, monitoring and administration of all IT. 2. Perform Project management of IT initiatives. 3. Ensure timely and accurate delivery of technology products and services. 4. Manage multiple areas of technology and multiple departments. 5. Preparation and management of operating and capital budgets. 6. Oversee new system facilitation, current system enhancements. 7. Manage internal/external application upgrades. 8. Define and improve all system and network operations processes. 9. Negotiate contracts with manufacturers for all software, hardware and consulting services. 10. Create strategic goals and convert to easily implemented plans. 11. Manage external vendors relationships and services. Show less



FS Plus Solutions (Self-employed)

• Kuala Lumpur, Malaysia

• Managing Director

  • Apr 2017 - Jan 2018



Boston Consulting Group (BCG)

• United States
• Business Consulting and Services
• 700 & Above Employee

• Temp IT Assistant

  • Feb 2017 - Mar 2017

  (1 month contract only) Job Description: 1. Inventory updates for IT equipment disposal. 2. Assist IT Specialist to manage daily operations of the IT department. 3. Assist with the installation of new hardware and software. (1 month contract only) Job Description: 1. Inventory updates for IT equipment disposal. 2. Assist IT Specialist to manage daily operations of the IT department. 3. Assist with the installation of new hardware and software.



Max Energy Sdn Bhd

• Kuala Lumpur, Malaysia

• IT Supervisor

  • Oct 2015 - Feb 2017

  Job Description: 1. To provide and manage technical support on staff laptop/PC. • Provided technical support such as PC & network troubleshooting (LAN & WAN). • Create email and setting email using Outlook. • Setting up printer, network & workplace environment. 2. Maintain Sever and System. • Maintain server and add user at the system covering all the windows application including the Active Directory, Email creation, Login, Reset password, sharing network and many more. • Doing backup for all staff. • Maintaining web hosting and renew the web hosting and domain. • Maintenance on the security equipment. • Monthly backup at server. 3. Management of IT Assets and Software. • Responsible to retrieved staff equipment. • Responsible to provide all the new staff the equipment needed. 4. To manage the maintenance system of equipment. • Planning the cost benefits on IT section, studying on other cost benefits such as printing, internet usage, hardware, create a future plan for IT infrastructures. • Dealing with vendor or contractor. • Responsible for the maintenance of IT, electrical equipments, Photostat machine, Aircond and plumbing works. 5. Daily Maintenance • Giving task to Maintenance Technician Daily Task & Monthly Task. • Monitor maintenance each floor. • Keep the reporting for maintenance and handle the maintenance report. • Monitor the stock and restock the IT & Maintenance stock 6. To manage the Internet connectivity. • Responsible to ensure the internet connectivity is available 24/7. • Responsible to ensure every floor have internet access. • Responsible to ensure network mapping problem to be address. Show less



Skali

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Executive

  • Jun 2008 - Sep 2015

  Job Description: 1. To assist in the facilitation of the management of the center. 2. To be liaison person between SCALE and clients in arranging the training facilities. 3. To perform and ensure all administrative and logistic matter related to training are in order. 4. Preparing learning environment and resources, including setting up IT equipment. 5. Taking responsibility for maintenance of hardware and software used for training purpose and recommending repairs and upgrades to management where appropriate. Keeping up to date with the relevant systems, software and online training technology. 6. Dealing with administrative records. 7. Liaising with other bodies, such as external course provider, vendors, employers, clients, examining bodies and software companies. 8. Managing training room, maintaining and upgrading training facility. 9. Preparing the facilities report including hardware and software inventory and training rooms utilization. 10. Record of the material usage COURSE/TRAINING. Show less