Experience

Dolmen Group

• Pakistan
• Real Estate
• 200 - 300 Employee

• Guest Relation Officer

  • May 2023 - Present



Industrial and Commercial Bank of China

• China
• Banking
• 700 & Above Employee

• Administrative Executive

  • Apr 2021 - May 2023



The Ocean Mall

• Pakistan
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2018 - Mar 2021

  Provide administrative and support services to tenants.  Answer phone calls and customer questions in a professional manner.  Sort and distribute mails to office tenants.  Draft and review office letters and documents.  Perform book-keeping and management of Tower files.  Schedule meeting with customers as and when needed.  Greet and welcome customers to build strong relationship.  Schedule weekly/monthly staff meeting  Maintaining file and record management system in line with quality standards  Overseeing tower management (maintenance, supplies, etc.)  Ensuring files and records are maintained Show less



Termitex Services

• Karāchi, Sindh, Pakistan

• Operations Officer

  • Feb 2017 - Jun 2018

  Schedule and attend meetings, create agendas and take minutes - shorthand may be required.  Create and maintain filing and other office systems Maintaining files and reports.  Organize and store paperwork, documents and computer-based information.  Provides day-to-day support and strategic guidance on operations, human resources, legal, and security matters  Maintains effective relations and coordination with HQ and field staff, clients, and Customers.  Provides backup support to the Field Operations Manager when necessary  Other duties as assigned Show less



Web Developers Academy

• Karāchi, Sindh, Pakistan

• Front Desk Receptionist

  • Nov 2015 - Jun 2016

  Developing and recommending procedures to be used to manage and coordinate various activities  Documents financial transactions by entering account information.  Identifying various compliance issues and strategic planning and developing  Other important duties include gathering information and generating data on standard performance measures  Maintains accounting controls by preparing and recommending policies and procedures.  Guides accounting clerical staff by coordinating activities and answering questions.  Maintaining files and reports.  Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.  Prepares payments by verifying documentation, and requesting disbursements.  Prepares asset, liability, and capital account entries by compiling and analyzing account information. Show less